We’ve spent a load of time investigating the server issues that have plagued us the past week or so. After fixing the ‘black screen on loading’ issue, we were still seeing reports from you all about poor performance on servers; lag, high pings, getting kicked etc
We hope that we’ve narrowed down this problem – an issue where having multiple instances in one machine was causing your reported problems.
There is also a known issue with auto-restarting servers. We have this enabled to happen once a day, but it doesn’t take into account how many (if any) players are active in the server. Our partners at Multiplay have found a solution to this and it’s currently in QA with them, and hopefully it can release next week.
We have increased the amount of machines DB servers are running on, meaning less instances on single machines. For some regions (Sydney and South America) you should start seeing an improvement immediately.
We will let you know about the auto-restart fix as soon as it is live.
This week’s video
We won’t be having a Dev Update video this week. We’ve been incredibly focused on getting the post 1.0 issues fixed – they are your most reported issues, and the main thing we’ve been working on!
Keep the feedback coming, we’re listening and working on it!