I believe there’s a time and a place to be an Operative… the only time there should be an Operative, is when they need to hack, other than that, I think it’s a support class and there should only be 1 (2 at most) on a team of 8.
They can’t buff, heal, or do anything except hack turrets and disguise themselves as the enemy, which fails 100% of the time an enemy cloaks themselves on the team I’m against.
Not only that, but when my friends use it, and we’ve got 5 of us on a team, 4 of us actually earn XP or do something, the person using Operative is usually sniping or waiting for a medic.