Server Crashes

(unrealized) #1

Anyone else getting server crashing after 1-2 maps?

The error is:

AllocRenderModel called from a different thread for ’ ’

This is happening with all of our servers since we updated to the latest server version…

(Deadwalking) #2

Yeah I get server crashes as well, but it has been happening on a non updated server. I just ran the update so we shall see if it still occurs.

(GossamerSolid) #3

I got a server crash as well. Not the first one either… seems to crash so much that there’s almost no point to having the server up.

Here’s the minidump - http://thegamewardens.net/brink_22672_crash_2011_5_10T13_38_40C0.mdmp

Seriously how did this **** pass the “testing” that SD did. This game is going to crash and die if dedicated servers can’t even function properly. I can put up with client side issues, but server side needs to be stable.

(nopantscat) #4

I haven’t seen a crash yet, but I’ve been tweaking the servers a lot in the last 24 hours - so maybe that’s helped me to avoid it?

Is there a specific game mode, or config you’re using?

(GossamerSolid) #5

Here’s my launch parameters:

+set net_serverDedicated 1 +set net_serverPort 27035 +set net_serverPortMaster 27036 +set net_serverPortAuth 8766 +set exec_maxThreads 6 +set si_maxPlayers 16 +Exec server_default.cfg

and here’s my config

//Server Name
si_name “[TGW] Objective | TheGameWardens.net”

//Play mode, 2 means versus
si_playMode “2”
//Online mode, enforces online server
si_onlineMode “3”
//Gamemode to use
si_rules “sdGameRulesObjective”
//Need password?
si_needpass “0”

//Allow campaign players to hijack server?
net_serverAllowHijacking “0”

//Max Players in server
si_maxPlayersHuman “16”
//Min Players before match starts
si_minPlayers “0”
//Max players per team
si_maxTeamSize “8”
//Friendly Fire
si_teamDamage “1”
//Force Team Balance
si_teamForceBalance “1”
//Warmup round
si_warmupSpawn “1”
//Server time limit
si_timelimit “30”
//Rim lighting tints on enemies
si_enemyTintEnabled “1”
//Percent of players needed to be ready before match start
si_readyPercent “50”

//RCON Information
net_serverRemoteConsolePassword “xxxx”
net_clientRemoteConsoleAddress “xxxx”
net_clientRemoteConsolePassword “xxxx”

//Max Rank allowed, 4 means all allowed
si_maxRank “4”

//Map Rotation
g_mapRotationVote “mp/aquarium, mp/ccity, mp/reactor, mp/refuel, mp/resort, mp/sectow, mp/shipyard, mp/terminal”
spawnServer mp/aquarium.entities

(Deadwalking) #6

Looks a lot like my setup other than maxThreads at 4, and I dont put the net_clientRemoteConsole vars in my server.cfg. I believe that those are for client connect from console in clients game

And I still get crashes.

Have you run the update yet Gossamer? I just ran it on mine and havnt had a chance to test it yet been doing dinner.

(GossamerSolid) #7

[QUOTE=Deadwalking;297578]Looks a lot like my setup other than maxThreads at 4, and I dont put the net_clientRemoteConsole vars in my server.cfg. I believe that those are for client connect from console in clients game

And I still get crashes.

Have you run the update yet Gossamer? I just ran it on mine and havnt had a chance to test it yet been doing dinner.[/QUOTE]

I’m not sure what update there is. I ran it this morning and I got a patch for the server.

There’s currently 16 people in it, so I’ll have to wait a bit until it crashes or empties out.

(Meyog) #8

I just reset my server after the update. After about 50 minutes of 16/16 players it turns out I’m still getting these random crashes… Any help out there?

(unrealized) #9

The problem doesn’t seem to be isolated to anything, I’ve gotten reports of these crashes from multiple clients situated on different nodes with different gametypes.

(Meyog) #10

Can anyone with a server that isn’t randomly crashing post their config?

(KDL) #11

I am getting the random crashes also. I uploaded a .zip file to our web server which includes the following:

4 - crash dump files
1 - image of the server console @ time of crash
1- readme.txt

Hopefully someone from SD can have a look and figure out what is going on. Server crashes every map. With this @ top of Console:

AllocRenderModel called from a different thread for 'modeldefs/weapons/shotgun_02/world'

I have also seen it crash with a different weapon in the header.

Hope these crash dumps & image help.

BrinkCrashInfo.zip

Hopefully, someone from SD will also reply stating that these helped or not.

Thanks
KDL

(Busterking) #12

We have 4 16player servers and they eventually also all crash.

This problem must be fixed a.s.a.p. and should be of the highest priority or it could threatened the life span of this game.

(KDL) #13

Agreed ^^^^

(Flubber) #14

I got no crash on any of our servers (coop and objectives). We are using the original cfg.

Just the password cvars on 2 of our servers.
Edit: Just for info, we are not using steam but hldsupdatetool.exe (just in case).

(KDL) #15

[QUOTE=Flubber;297811]I got no crash on any of our servers (coop and objectives). We are using the original cfg.

Just the password cvars on 2 of our servers.
Edit: Just for info, we are not using steam but hldsupdatetool.exe (just in case).[/QUOTE]

Can you copy and paste your “original cfg” here? I am also using HldsUpdateTool.

(Flubber) #16

I mean those included in the game.

(Crispy) #17

Hi KDL, thanks for the minidumps, I have passed these on to our programming team. Please also provide the cfg you were using for the server when you had these crashes.

(nopantscat) #18

I checked this AM, and my server went down overnight. :expressionless:

However - I don’t know if this is the same for everyone, but there wasn’t any crashes or errors, and the BRINK console was still running on my server. It was just that the BRINK server wasn’t actually running or accessible. It almost looked like it finished a map rotation and then simply turned itself off, and the console was just idling.

Is that the same as other people are seeing? I assume not if you’re actually getting crash dumps generated.

I’m using hldsupdatetool, and my configs are pretty similar to the ones Gossamer posted in this thread. Only difference I see is I define si_name in the launch parameters (.bat file), and I have min_players set to 1.

(Busterking) #19

[QUOTE=nopantscat;298201]I checked this AM, and my server went down overnight. :expressionless:

However - I don’t know if this is the same for everyone, but there wasn’t any crashes or errors, and the BRINK console was still running on my server. It was just that the BRINK server wasn’t actually running or accessible. It almost looked like it finished a map rotation and then simply turned itself off, and the console was just idling.

Is that the same as other people are seeing[/QUOTE]

Yes, the same here. And they stop showing on the browser. I checked the log files and it doesn’t show any errors either. We have 4 10-78 Servers up idling for the past 6 hours now without a crash. It occurs when we have players on the server.

(ButchCassidy) #20

A lot of admins are getting the same thing…

DisconnectSafe: Appending cmd system disconnect…
=== D I S C O N N E C T ===
--------- Game Map Shutdown ----------

It appears that the map rotation is not looping?