Known Issues - 6/4/15

(MissMurder) #1

Hello all,
With open beta happening and the influx of all these new players we know some of you have been experiencing issues. Below is a list of the most reported things that we are aware of and working to resolve:

  • Credits/XP showing 0 earned at end of match
  • Stuck on signing in
  • Unable to quickmatch
  • Unable to load server browser
  • Unable to load Store/Barracks/Mercs pages
  • Matchmaking putting you into wrong region

So sorry to all who are experiencing this stuff. We have a hotfix incoming that should resolve some things and we will update you as information comes available. Please let us know if you have any info on any of these issues as well :slight_smile:

(Zenity) #2

Things have been really smooth for me today so far, despite the 10k player count. This is really promising. Yesterday was a nightmare.

(Lumi) #3

Agree with zenity, today was much smoother. Had a failed to identify in the very start that sent me back to desktop but after that even found a server with better ping than ever before! Around 23ms today when usually playing around 60ms for EU region.

Also all credits and mission progress seems to have gone back to normal.

Edit: now if only we could fix people not playing the objective… Maybe a lock on everything until the tutorial has been completed? We definitely need more people to be aware of the “don’t be a d!ck” rule!

(MissMurder) #4

Thank you guys for letting me know that. Very good to hear.

(Chirs) #5

Seemed to be okay until the last hour, even if the UI has felt sluggish - loading the mercs page, loadouts page etc.

I also hit a problem with servers - ended up on a South American (S AM?) server, which turned me into the top player (for a rare moment).

Also server browser is devoid of servers.

(Szakalot) #6

they are better but far from smooth:

there seems to be some lag in fragging people: last hit vs. time of death.

servers still tend to warp, with lag-spikes.

(MissMurder) #7

Yeah we are still keeping an eye on things and looking to improve them.

(Jan S.) #8

My only problem is competitive in wrong regions and temporary bans for NOTHING.
Seriously, searching for a match, clicking few accepts. Still nothing, searching over and over… = temporary ban. Its 2 minutes mostly, but its stupid :slight_smile:
Overall, great! :smiley:

(Lumi) #9

Actually things like these shouldn’t be allowed, nor using server browser nor quickjoin. Notice the last player’s ping! Even hit 600ms at some points. Just brings the accuracy of the entire server down and every shot starts to lag… images.akamai.steamusercontent.com/ugc/546406144354963904/BCBE2D3B64296620C0665E83AF66FF556CA39239/

(defiantIdeal) #10

Is there any time frame on when the mission xp bug will be fixed for stopwatch? It’s really frustrating when half or more of your xp doesn’t count towards progress.

(LostGeneration) #11

satisfyingCove, I’ve had ping like that, and I have no idea what causes it. I was just vote kicked from a match today, after joing an EU server through quick join.

The weird thing about it is that it starts mid way through a match. My ping is fine at the start, and will eventually return to normal if I’m not kicked. I’ve fiddled with my firewall and antivirus to make sure Dirty Bomb isn’t being blocked in any way, I never have downloads in the background while gaming, and there was no one else home doing anything. Judging from your screenshot, I’m not the only person experiencing this.

I realise this might be an issue on my end I’ve failed to diagnose, but thought I should mention it here to see if other people have encountered it.

(Lumi) #12

[quote=“mauveBaguette;24238”]satisfyingCove, I’ve had ping like that, and I have no idea what causes it. I was just vote kicked from a match today, after joing an EU server through quick join.

The weird thing about it is that it starts mid way through a match. My ping is fine at the start, and will eventually return to normal if I’m not kicked. I’ve fiddled with my firewall and antivirus to make sure Dirty Bomb isn’t being blocked in any way, I never have downloads in the background while gaming, and there was no one else home doing anything. Judging from your screenshot, I’m not the only person experiencing this.

I realise this might be an issue on my end I’ve failed to diagnose, but thought I should mention it here to see if other people have encountered it.[/quote]

I wasn’t aware of that issue, but just previously today quickjoin joined me to a south american server, while I’m in the EU zone… So I think it’s more related to that than people’s personal issues like this…

(Chirs) #13

[quote=“satisfyingCove;24281”]

I wasn’t aware of that issue, but just previously today quickjoin joined me to a south american server, while I’m in the EU zone… So I think it’s more related to that than people’s personal issues like this…[/quote]

Yep, that’s exactly what happened to me last night around 12.30am BST.

(honeydewEdition) #14

I just downloaded the game and I was really excited to play it but whenever I launch the game an alert pops up that there was a failure to complete the sign in. I do not know what sign in this is referring to but I would love to get a solution so I can play the game!

(desertYelp) #15

“ERROR sign in could not be completed”, game loads up fine I ran the tutorial and then that msg, so I restarted the game and I get that msg as soon as the game loads. tried several times, guess ill try again another time

(VincentRJaeger) #16

Definetly strange stuff going on in competitive too; I go for a game with EU selected, and the team end up fighting another team from NA. So I can only confirm what JohnS mentioned earlier. - And the temporary penalty for no reason.

(Lumi) #17

It’s even worse than that, I tryed joining a competitive game, it found some players and asked me if I accepted the game, I replied yes and then as ithe game didn’t find enough players and or failed I ended up getting the no play penalty although I never even got to join the game…

(VincentRJaeger) #18

It’s even worse than that, I tryed joining a competitive game, it found some players and asked me if I accepted the game, I replied yes and then as ithe game didn’t find enough players and or failed I ended up getting the no play penalty although I never even got to join the game…[/quote]

Yes, that’s exactly what happened to me too, now that I recall. Strange matchmaking system, but it’ll be fixed very soon, yes? I hope so atleast, because Competitive feels like the only kind of mode I can play as for now.

(cornsilkOrangutan) #19

Is it just me or is anyone else having audio bugs when there is a lot of action going on the audio gets scrambled, distorted and robot like?

(avidCow) #20

It’s not just you. A lot of people get this, myself included. I suspect it’s a CPU spike on either our side or on the server. It seems quite random.