Just received an Answer for my Ticket (Nexon)

(rookie1) #1

Check the date I created it :eek: Thanks for your fast respond :tongue:

This email is pertaining to the ticket you submitted to Extraction Support.
Ticket Information:
Ticket #: 19000-1960201
Date Created: 12/13/2013 04:15 PM PDT
Summary: Aussie Servers
Details: When Aussie server will be back ?

Please note that this is an auto-generated message from Nexon Support based on your support ticket. If you would like to provide additional information please add a comment to your ticket.

Thank you for your recent submission to Nexon Support. Unfortunately, we are experiencing a high ticket volume at this time. We appreciate your patience and apologize that a GM has not yet been able to assist you.

We will do our best to assist you as soon as possible.

Thank you for your continued patience,

Nexon Game Advocates

(Glottis-3D) #2

so, what badman said is realy the truth!!

(Ashog) #3

ahhahahaha, the Makron is amused lol

(n4ts) #4

lol

nuff said

(Pytox) #5

omg december :eek:
maybe nexon needs me :tongue:

(DarkangelUK) #6

And that’s with a couple hundred users, what will they be liked when thousands roll in!

(k0k0nat) #7

the normal nexon staff has no idea of xT anyway.
so why open a ticket? :smiley:

(rookie1) #8

We appreciate your patience and apologize that …

patience… your saying ?:armadillo :

(acekiller345) #9

Lol… thats sad.

(Violator) #10

lol I can beat that by a month, got this yesterday via this method I assume:

[I]This email is pertaining to the ticket you submitted to Extraction Support.
Ticket Information:
Ticket #: 19000-1938874
Date Created: 11/12/2013 03:44 PM PDT
Summary: ‘Product has already been launched’ pops up first time shortcut is double-clicked from desktop
Details: Seems to have only started happening the last 3 days or so. Double-clicking the Extraction icon on the desktop pops starts the launcher, but pops up a warning that the ‘product has already been launched’ only it hasn’t. Quitting the launcher and trying again seems to fix it until the next reboot (I don’t have the launcher auto-starting btw).

Please note that this is an auto-generated message from Nexon Support based on your support ticket. If you would like to provide additional information please add a comment to your ticket.

Thank you for your recent submission to Nexon Support. Unfortunately, we are experiencing a high ticket volume at this time. We appreciate your patience and apologize that a GM has not yet been able to assist you.
[/I]

Nexon continue to dissapoint :frowning: This game had potential but not with these guys at the helm…

(prophett) #11

I closed my ticket after getting no reply for 9 weeks :confused:

(potty200) #12

Are nexon actually contributing anything to the game right now? The Alpha was so much better than the beta before nexon started getting involved… and when I say getting involved I mean throwing up god awful forums, releasing a really ****ty buggy launcher and responding sometimes on their forum with generic responses.

Just Curios to hear what is actually going on? I saw the topic about keeping everyone in the loop a bit more. Just looks like things are going from bad to worse within the BETA.

On a side note, is anyone from the alpha actually bothering to play? I almost updated today but decided against it as reading patch notes nothing really grabs me yet.

(shaftz0r) #13

except that nexon has not a thing to do with the gameplay, so not sure how anything you’ve typed is relevant

(potty200) #14

If you actually read what I put you’d see I wasn’t calling out nexon on that point. Clearly your head is still up your arse because all I see you doing on these forums is trying to pick at peoples replies. You contribute nothing and your views are flawed.

(shaftz0r) #15

these comments seem pretty geared towards assuming nexon has anything to do with the game at all.

the irony is dripping all over this reply. feel free to look at the threads ive started here, and contributions to ideas. i understand that you’re mad that you cant scrim a game that nobody is playing so that you might win a buzzard, but give it time.

(Kendle) #16

shaftzor: I read Potty’s comment and immediately understood that he meant the game as whole (the community, the level of activity, the feedback, the communication etc.) as opposed to specific aspects of the game-play itself. I can’t imagine any native English speaker wouldn’t have done. Not wishing to defend anyone per se but you appear to be picking an argument for the sake of it.

(shaftz0r) #17

i took it as all of the above, but im not going to defend nexon. we know how bad they are/have been, but i think the negativity needs to be toned down, especially when saying verbatim “Just looks like things are going from bad to worse within the BETA.” if anything, its gotten much better. the project plan has a clear direction, and the updates have been coming more frequently with changes that we’ve been wanting. i see no justification for the hate at all. if you want to rag on nexon, make a thread and we’ll join you in it, though nothing will be said that hasnt been 100 times

(RasteRayzeR) #18

Ironical … because it seems to me that you have to be cornered by a few guys here to actually say something nice about the game. Most of your posts are really pessimist. You would be the first one to pick on Nexon hard, just sayin’

Agreed, Potty’s post was clear, even for a non-native English speaker like me …

From a more general perspective, Badman said Nexon hired new people to be assigned exclusively on XT. I’d like to see how this goes before claiming they should stop the partnership. I was also suprised that SD would’t publish the game themselves, they did it with Rad Soldier, why not with XT ? And though Nexon has a bad rep that may harm XT, maybe they are looking for a way out of this situation by doing it right with SD.

All this is hypothetical for sure, all I’m saying is let them finish to build the bridge before you burn it …

(stealth6) #19

How do you even get the idea that SD would burn their bridges with Nexon, they are still working together with Destiny Development…

In other words: for better or worse this is the situation. Deal with it.

(Violator) #20

Just got another update from my November ticket, a mere 6 months ago now but still ‘recent’ apparently :o


This email is pertaining to the ticket you submitted to Extraction Support.
Ticket Information:
Ticket #: 	19000-1938874
Date Created: 	11/12/2013 03:44 PM PDT
Summary: 	'Product has already been launched' pops up first time shortcut is double-clicked from desktop
Details: 	Seems to have only started happening the last 3 days or so. Double-clicking the Extraction icon on the desktop pops starts the launcher, but pops up a warning that the 'product has already been launched' only it hasn't. Quitting the launcher and trying again seems to fix it until the next reboot (I don't have the launcher auto-starting btw).
****Please note that this is an auto-generated message from Nexon Support based on your support ticket. If you would like to provide additional information please add a comment to your ticket.****



Thank you for your recent submission to Nexon Support. Unfortunately, we are experiencing a high ticket volume at this time. We appreciate your patience and apologize that a GM has not yet been able to assist you.



We will do our best to assist you as soon as possible.



Thank you for your continued patience,



Nexon Game Advocates