Dear Developers,….


(RickyNeuman) #1

Thank you for providing an awesome game like Dirty Bomb to us. This game has hooked me like no other FPS game over the last years and I spend hundreds of hours on it. I love the gameplay, the idea, the game mechanics and many other little nice details of the game.

But I’m not writting this to tell you how beautful your game is, I’m writting this because Dirty Bomb is about to fail. I’m not going to tell you what to do, because I am not in the position to do that, but I want to share my point of few from an active player, because I still think there is hope for DB.
Let’s start with some facts:

DBs average player base has droped below two thousand, losing around 10% of their players each month. The future of Dirty Bomb will be decided within the next 2-3 months. If there is no improvment within this time DB will be dead sooner or later and has missed the opportunity to become an outstanding game.
Here is a Quote from a conversation I had with one of my clanmates recently:

2,000 concurrent players is considered the minimum healthy population for a F2P game. When it dips below 1,000 is when people start considering the game to be niche.
That period when the population is fluctuating between 2k and 1k is where you see game companies start freaking out. They go either one of 2 ways.

1 - Studio makes a final push on content releases to get people back in, maybe alter gameplay design to best suit whatever loyal demographic who are still hanging on.

2 - Studio re-evaluate their income stream and do whatever they can to sustain staff and servers at this level.

And I think this is pretty accurate the state where DB is heading towards now.
I can’t give you the perfect solution for what you guys have to do to gain players back, but I will try to point out some major flaws and some ways to fix it.

  1. Matchmaking.
    Matchmaking for the casual games is horrible. No autobalance, low Levels getting stomped by high levels,….This scares away many new players and should be the top priority to be fixed. No one is going to stay for a game which doesn’t allow them to have a good game within their skilllevel. I know matchmaking is in the planing and if you guys need any ideas, take a look at reddit or this forum. There are good discussions about it with fantastic ideas how to improve it.

2.Ranked/competitive games.
This should be the 2nd priority. Veteran players want to have a challenge. They want to see who can dominate and the want games at a maximum skillevel. Ranked games went from broken to removed to completly broken and back to broken within the last months. There was no improvment at all. If you want to have a good competitive scene at Db take your time and take a look at the dbnation pug/scrim games which are played every day. The way they work could be a solution fort he broken ranked system right now. Make everything more transparent. Give people a lobby to set up games and let them see who they are going to face in game. The current system with the low levels (Level min should be more around 15-20 instead of 7 in this ranked mode) and high levels playing against eachother makes it a lottery unless you are absolute beast and you can dominate a server alone.

3.Announced updates.
Sometimes I have the feeling that you just put in some bug fixes to your update announcement to make it look more epic. But when I join a game after the update and I get the same bug into the first two minutes of a new game which should be fixed with the latest update, than it is even worse than having a bug which shouldn’t be fixed. In the last update you wrote the C4 can’t fall through the texture while planting anymore. First thing that happens when I plant….the C4 falls through the texture. You write the „One or more players failed to join the Lobby in time“ bug is gone for the ranked matches, but in the first ranked game this is exactly what happend to me. I mean the message is gone, but the result ist he same. Do you mean that by fixing it?
So please, if you do updates, make sure you only announce stuff that is really fixed. I am not going to talk about the new fps drops, not gaining Xp for blowing stuff up and other new bugs which accured after the last update. I’m sure you know about it and you are trying to improve the quality of your updates, because it is really needed and right now they feel like a waste of time.

4.Crafting, shitty price management, nothing to pay for.
Db received so much hate fort he new crafting system, and that has some good reasons. I’m not going to repeat all the countless rants about it from the youtubers or veteran players, but with the new system you took basicly away any reason to grind credits and to play for something. With the bad matchmaking in casual games and the broken competitive system there aren’t much reasons left to stay. Gold and Silver cards are a absoulte waste of time and credits. Bronze is fine, cobalt incredible expensive but if someone wants rare bling he can go for it. I hope you will reconsider this system and tweak it to make it work better for all players. But what needs to be tweaked for sure are the prices in DB. For a cobalt you need 45 weapon kits. 10 weaponkits are 8$. Makes it 36$ to get the weapon you want….this ridiculous, but the price management is constanlty nuts in db. Cases, boosters, mercs, everthing is nowhere near to a reasonable amount of money someone would spend on it. I’m close to Level 50 now and there is absolutly no reason why I should spend money for anything in the game. I have the best perks for all my loadouts and I’m not willing to pay 35$ on cases which gives me the chance to get them in another colour. There are countless ways to make money for you guys with little transactions in the range between 1-3$. Add a customization of loadout cards, sell clantags or allow clans to use their own trinkets or whatever, people would pay for little nice additions.

5.Streams and forum activity.
Honetsly the Nexon streams are without passion that it makes them hard to watch. I can see shitty gameplay, no db news and people lurking for raffle stuff, but I never get the feeling that they really care about the game or adress some of the issues DB has. They are pretty pointless and makes me feel that Nexon is one oft he main reasons DB is about to fail. More or less the same for the forum. Good topics get ignored, ideas pass unnoticed and no one seems to take care of the bug section which gives me the feeling that Devs don’t care about the game anymore. How about you make a list for all known bugs, and let the community add what they have noticed. Give out loadouts or cases if someone finds a new bug and/or can replicate it. Get the community involed more. Start polls for ideas, make surveys for new products, content and whatever. Show more activty.

That’s basicly everything which is on my mind right now. I’m pretty sure I missed some stuff and there are other good ways to improve DB, but I just didn’t want to sit here and watching Db fail without saying what I think could help to make DB better again. Since I’m pretty sure no one will read all the stuff I typed (I’m not sure if I would read it either) I can typ P.enis here. I love the game and I hope all the attempts you guys are planing to bring it back on track will be a success.

Cheers
-Ricky


(blufflord) #2


(yesser) #3

1 - they are aware of that and thats why they are going for the CMM
2 - i believe comp will come to live when the CMM is released cause who would want to play the basicly the same kind of gameplay just with friendly fire who can be a pain in the ass with a friendly ammostation blocking a road or even getting killed cause of a bad nader/fletcher (or even skyhammer) explosive i personnaly think ff shouldnt be in a game like DB so i guess FF is one of the main reasons that people hate comp and that will result in a longer wait and further more people will get bored waiting and just go play a casual match
the min lvl is problem too lvl 7 isnt enough for a player to know the game i agree with you in the point that it should be around lvl 20 cause in that time the player would have certenly played/own most/all the mercs and certenly played in all the maps
3 - bug arent always easy to fix cause fixing one could result in another and i’am happy with the summer squash to try to fix them
4 - at least now you can choose the weapon you want cause before you would just trade up and hope for the best but i agree that having a little tweak to have the progression feeling back could be REALLY nice add on
5 - i dont think that topics are getting ignored they just watch in silence and see how the community react to each others ideas for the stream i guess they annouce when they have something to annouce


(LifeupOmega) #4

Use over time not daily concurrent why is this so hard for you people when trying to bitch about the playerbase size.


(blonk) #5

[quote=“RickyNeuman;32005”]P.enis
[/quote]

I believe you need to use Dr Enis’s correct title when referring to him. Phillip would not be pleased.

[quote=“RickyNeuman;32005”]Let’s start with some facts:
[/quote]

Sure why not I guess it’s been at least 20 minutes since someone brought up DB’s apparently depleting player count.

I’m sorry, I don’t have a lot to add here really. Your comments about matchmaking seem a bit moot since you acknowledge the devs are working on it, why even raise it?


(FireWorks) #6

Mostly reasonable written.

You definitly got a good point there with the nexon streams being loveless. Whenever I turn in and see a question of the chat answered, I wish the old CM back. The boredom in the voice makes me sad.


(Jostabeere) #7

I agree on everything besides the crafting thing. I expressed my opinion often enough on this topic, and how I think differently about people making Cobalts their life in this game is stupid imo. I still think if people play this game to grind Credits and buy a blue card and not for the game itself, should not play this game.
Yet you’re right, and they could monetize the game much better. Like doing skins for a bit of money.
And I agree that if the devs won’t do a massive turnaround with the way they think in the next month, the game will certainly die out. So many people left it because nothing changed.
But, they probably see it already. And it will be their fault if they won’t do it. It’s sad, but what can you do.
Oh and I 101% agree with you on the forum activity part from Nexon with you.
I don’t wanna simply spew hate on @RazielWarmonic . It’s not easy, but as far as I know she isn’t a voluntairy like the mods here. Community manager is a job, and they have to manage the community, obviously, if I’m honest, I have to say that the communication part here is horrible. I’ve played many games in my life. And I’ve seen many devteams/publishers communicating with the players. Nexons communication with DB is not the worst I’ve seen, but it’s pretty close to that point.
I mean, this topic will probably not even hit SD at all, because @stayfreshshoe is barely here. But that’s not his forum. And chances are big Noone from Nexon will see it.
P.S. Just a small tip for you @RickyNeuman . Post this one in the WarChest forum, if you haven’t done it already. http://forums.warchest.com/forumdisplay.php/54-Dirty-Bomb


(deftMoon) #8

Its almost reaching the “too late” stage. This has been going around for a long time and it seems like the devs have a glimpse of it just now. I actually think its already in the “too late” phase where there is no comeback but whatever


(Nail) #9

LOL


(B_Montiel) #10

Don’t forget that matchmaking needs a minimum pool of players searching and playing… With less than 3000 players during peak times, we have reasons to worry. If players need to wait more 3 minutes (I’m not joking, that’s probably the average patience) or if the found game is unbalanced because it could not find players with close skill, no one is going to use the system.

What worries me more than anything else is that I actually start to see the same faces in game more regularly than I used to. And between long time players who are all above level 50 now and newcomers who are below 20, there is a big empty space…


(The_N00Ba) #11

Never give up hope until you are ready to try something else. Nothing lasts forever. Fear mongering either only stalls the inevitable or speeds it to its conclusion faster.

5.Streams and forum activity.

Another way to look at the Nexon streams is that they are more realistic.
The Nexon stream have been more about the community as a whole. It is not just about only the good players who provide good game play. It is about all of us from the lowly n00b to the most skilled of us.
The Splash Damage stream is the one that deals with game mechanics. Splash Damage is the one who ultimately deals with all the DB issues.
I think Nexon can really only comment on those issues in full confidence when they know things are definitely changing. Otherwise they promote misinformation which does not help anyone.
I think this also holds true on the forums. If Nexon commented on every “good” topic or idea they would be giving false hope to the player base. Nexon has no real control over the game mechanics of DB as far as I know. Splash Damage is the one who ultimately decides what is a “good” thing for them.
Of course Nexon can still provide Splash Damage with information from the Forums and Stream fro time to time. I think though that Nexon can not openly say they are doing such all the time because again that false hope thing.
As far as the bug section is concerned, Raziel Warmonic has stated before that she is currently doing her best to try to keep an eye on it. She even commented on one of the discussions.
http://forums.dirtybomb.nexon.net/discussion/31858/ranked-ranked-crashing-before-game#latest
As far as Raziel Warmonic is concerned, I find her to be a more to the point kind of person. This might be the reason why some people don’t find the streams as interesting. That seems fine to me. Not every one is the same and every one has different tastes. I only ask that people try to respect one another for who they are. Every one has good points and bad points. Being more to the point to me means, Raziel is not going to give a lot of BS if she can help it and will do her best to get stuff done. That personality though does please every one which again is fine. We are only human… I hope.
Nexon and Splash Damage have tried making bug lists before and the community still didn’t use them fully from what I remember. A lot of the other suggestions don’t seem plausible to me because of the contract signed between Nexon and Splash Damage. Now, I don’t know what the contract stated but I do know that contracts tend to provide a set of guide lines for a partnership. These guidelines create limitations. It is these limitations which prevent a lot of such suggestions from occurring. I could be wrong of course. :slight_smile: If this was not true to some degree some of those suggestions would have been done a long time ago I think.

4.Crafting, @$!# price management, nothing to pay for.

To me a lot of the negativity generated by the switch over to the crafting system was do in part to the players choosing to not accept change and the crafting system not being sold to the player properly.
Golds and silvers are really no more a waste of time and credits in the crafting system than if you decided to keep a gold or silver card of a load out you really want in Cobalt in the trade up system. Every time you decided to keep one of these lower rarity cards you traded up when you really wanted a cobalt you were costing yourself additional time and credits to make said cobalt.
Cobalt is more expensive this is true.
It is good you are letting some one know that the current prices do not meet your individual demand. Unfortunately you are one of many. It is the reflection of the whole that ultimately determines the prices for this economy. If there is enough support from the whole the prices will stay. That is how an economy work unfortunately.
I definitely understand where every one is coming from when dealing with the real money prices though.

3.Announced updates.

As far as fixing bugs are concerned, I don’t believe it is possible to know whether or not a bug is truly fixed until the attempted fix is released into the wild known as the player base. As far as the programmers know they believe they fixed the bug prior to the update so they say as such. It is only after the update and the bug is still there that realize okay that did not work and go back to the drawing board. They will get it eventually. It will just take time. The more complex the code gets the longer it can take to fix things.
Errors happen. That’s life.

2.Ranked/competitive games.

Ranked is one of Splash Damages highest priorities. Exedore has even stated as such

This is our highest priority.

[/quote]
I found DB Nations Pugs to be enjoyable myself. The more organized way of playing DB was very refreshing.
Having a higher level requirement for ranked will hinder skilled FPS players new to DB from entering ranked sooner than they would like. They could lose interest.

  1. Matchmaking.

It is being addressed.
Part of the reason why players get scared away is that some higher level players choose to not to play nice as if it is not their responsibility. This is fine everyone views things differently.

The funny thing from what I have noticed about how things work is even if improvements are made to DB eventually it will die any way. Everything does some time. Trying to control when DB is going to die will only delay the inevitable or cause it to come faster. It will never be able to stop DB from dying.

I advise caution when using the average of a data set. Often times the average of a set of data does not properly represent the data. The average player base is no exception to this.

The average player base shown here includes the play time of players 24/7. This include sthe times when barely any one is playing. why is this important?
let us assume 3100 players play a day. let us assume each player only plays at 1 of 2 possible play times
3000 of those players play during prime time. 100 of those players play at some other time.
The average of this day should be (3000+100)/2 which equals 1550.
over 3000 players played this day but the average says it’s less than 2000.
if you have enough days like this the average over a month will look like this as well.
might point is the i don’t think the average player number is correctly representing what is actually going on.
As to why Steam uses it publicly . I don’t know. it opens up a lot of misinterpretation if you don’t know some statistics. that’s just me of course.

I will finish by just saying I don’t think there is any harm expressing a passion for something as long as no one is hurt intentionally in the process. :slight_smile:


(Jan S.) #12

@Jostabeere I remember way more Nexon staff reading this forum and posting stuff when this game was in closed beta. The longer it is on Steam, the less Nexon staff are here.
And I’m starting to worry.


(Xyfurion) #13

Truth:

Thank you for providing an awesome game like Dirty Bomb to us. This game has hooked me like no other FPS game over the last years and I spend hundreds of hours on it. I love the gameplay, the idea, the game mechanics and many other little nice details of the game.

-Same, man, same. This game is awesome. I don’t want to see it die. I’ll have nothing to play.

I feel I must address some things said in this thread. Some I disagree with, some I agree with.

1. Matchmaking.
This has always been an issue with Dirty Bomb and (hopefully) the devs are working to resolve it by working on Casual MatchMaking. That being said, there is indeed a balance algorithm that balances at the beginning of a match. Balance is an illusion. Levels do not always mean experience.

2. Ranked/Competitive Games
I feel that ranked should be worked on after the bug fixed and after some new content. Ranked is not exactly broken, there is no good incentive to play ranked (for most player anyway). I agree though that the level should be higher to be able to play ranked. Many times I have seen level 15’s not knowing wtf they are doing.

3. Announced Updates.
This one I cannot comment on since I have not encountered many bugs after the latest update (that I remember). But then, the bugs become so frequent that you just get used to them.

4. Crafting, shit price management, Nothing to pay for.
Crafting will always be a controversial topic in Dirty Bomb. It removed any kind of progression, it made prices more expensive (in the short run), and RNGesus is more punishing than ever before. The thing is though, despite all the hate it got, crafting is here to stay (unfortunately). So far, you cannot buy weapon kits, you can only obtain them through arsenal crates making them rarer than a fucking Mewtew in Pokemon Go. You can only buy crafting kits and you need 10 crafting kits ($7.99) per cobalt card. Also, I like some of your ideas for cosmetic stuff. Props to you.

5. Streams and Forum Activity.
I mean, there is the Dev Streams where they share some upcoming stuff about the game. Honestly, I feel the same as you do about this subject.

All in all, I love this game to death and will be with it until it - inevitably - dies. I feel the devs should forget about the people they lost and instead focus on keeping the players they have now while slowly attract new players. Do not fuck this up SD. I believe in you!

And yes, I did read everything.


(Merci1ess) #14

Knowing how SD works and how they go about based on their unfounded pride, this game won’t get any better. It’s sad to see because this game had a huge amount of potential but it is what it is. Everytime they took a step forward with the game they took 4 steps back. That’s how I view most of the patches ever since the release of the open beta.

Now they’re cracking down on bugs, which is absolutely fantastic. Problem is, from what I can tell, they’re only doing that and that’s not helping the progress of this game at all since they’re not releasing content. Correct me if I’m wrong but I’m seeing this “Summer squash = Part 1” thing as what it is. That’s it right? They’re solely gonna crack down on bugs for the rest of the summer which brings me to my next point that I already made in another one of my posts… It feels like they’re trying to find things to do to postpone as much as possible the release of Turtle. The reason for that, I think, is they’re dreading the fact that once that’s done they’re going to have to work on new mercenaries which will take them around a year to release a new one. Call me crazy but it took them 5 months to release Aimee after releasing Thunder which is insane considering the fact that she was in the alpha.

What’s probably gonna happen is that they’re gonna release some event that will try to bring back some players for a short period of time. Aswell as making sure that the event is working as intended which may involve shady little tactics in order to make players spend their hard earned credits along with making the grind as pitiful as possible just so you can give up some money to ultimately not get what you want in the end because RNG. I’m speaking out of experience and how I personally viewed these kind of things. So… we’ll see how things go from here.

Again, correct me if I’m wrong on whatever I spoke about, I may or may not have missed a few things since I wasn’t around much lately either on the forums or the game itself for obvious reasons so if they spoke about Turtle wrong or if I got anything wrong for that matter then let me know.


(Nail) #15

idle speculation once again proves people here are clueless


(RickyNeuman) #16

maybe they are clueless because of the lack of information provided to us… If you know more, why don’t you share your wisdom with us…


(TheStrangerous) #17

All we can do is wait and see.

It’s now a waiting game. Keep in mind that summer time is when usually nothing happens in video game industry, lots of employees are on vacation etc.

Good thing the summer is about to end. Can’t stand this boredom.


(FalC_16) #18

nice article. Made similar thread about some of the points you outlined. I am also in a “wait” mode now. Lets see what happens.


(Merci1ess) #19

Splash Damage devs aren’t exactly Warframe devs. Warframe developers will come on stream and tell you here’s what’s coming up and will be very transparent with the community. Show people the new upcoming Warframe. Give us an idea of it’s abilities and what not, new content coming… etc.

SD developers will get in front of the camera, get in a server with players, crack some lame jokes and half-ass answers to the simplest questions such as “Why is Vassili the only mercenary who can’t really hipfire?”. Answer: “But Vassili can totally hipfire…”. Take a look at the last dev stream and tell me if there was any relevant information besides when the raffles started to get free shit. 99% of the people who watch the stream are just all there for the free shit because they’re not gonna get anything else.

With that being said, I think people have a pretty good excuse to be clueless and you can’t really hate them for it. We can’t really tell how development is going when Raziel says something like “It’s so long!” and the invited dev responds “That’s what she said.”. So the only thing players can do is pretty much speculate based on the shit SD pulled in the past. There’s a reason why everyone here is like “Welp! We’ll see what’s gonna happen, I guess!”. No one knows what the fuck is going on.


(Jan S.) #20

@Merciless I somewhat agree with you, but you’re talking about community streams now. Dev streams (those on mondays) focus on upcoming content.

But I don’t think transparency is the biggest issue, I’m starting to worry that SD just can’t get used to Unreal Engine 3 and I feel like they don’t say many things in advance because they’re just not sure if they will actually be able to make it real. Almost every game they’ve worked on was on idTech before, and if not, they were developing a game with bigger studio.

Now this is only pure speculation (and I’m probably wrong), but look how some issues and bugs are fixed and they come back 2 patches later. Or remember that time when we were promised lag-free menu and new UI system?

I’m not saying SD devs are bad, I actually think their devs are very talented, but I just feel like they can’t get used to UE3.