There are LOT’s of matches where every player is calling for a medic and the team is losing quite badly because there are no heals, and yet even though 4 or 5 players have a medic in their squad they won’t switch. In the past we’ve chucked this up to the fact that people are assholes (which they are) but I think that’s not the main issue as to why so few people play medic and instead opt for more assault oriented classes. And it’s not just about kill potential.
See the main issue with DB’s medic class is that literally none of them (save for Sparks) are fun to medic with. They all involve throw and forget abilities to heal up other players and none of them are actively fun to use. Phoenix’s is the closest to a unique healing ability, but even his gets boring after awhile. You can only throw so many med-packs on the ground for your teammates to avoid before you get fed up with it and start playing the fun classes.
We need more unique and fun healing mechanics in the game. (I hate comparing this game to Overwatch so much because they are so different but in this case I think it’s a fair comparison.) Look at Overwatch, they have so many unique healing abilities, none of which are the same in mechanics. Moira has healing orbs that bounce off walls, Zenyatta has healing orbs that are only assignable to one character at a time, Mercy has a healing stream, Ana is a healing SNIPER, etc. DB needs some more variety and most importantly FUN in it’s healing mechanics to encourage more players to play the class because right now, it’s the least unique, diverse, and class to play consistently.