Cheaters/nexon/forums/Splashdamage/activity/Losing confidence


(potty200) #1

I have really been as positive as I can be over the last few months after returning. I keep wanting to give this game a chance but there is so much potential being wasted and I feel as we move forward the communication side of things has been getting worse.

A lot of the issue, and I don’t speak alone here, is nexon. I was one of only a few people who remained open minded when this partnership was announced. I have given them chance after chance and if I was to have the chance to get back the time I have invested in this game, I honestly would.

I get messages every day from people who want this game to do well. People asking me to host cups, leagues or do events. But with a lack of motivation and just the feeling the community is no longer influences the outcome of the game as much as it used to any more I am struggling here. I am not talking about recoil or map design. I am talking about the general picture. I find it increasingly difficult to accept changes like “Press J to repsawn” while other CORE mechanics still need huge changes. We do not want nor need an instant respawn for the defenders, they have a huge advantage already.

The reason I decided to post this was simply because it worries me that people who invested a **** tonne of work into the community cannot give this game the time of day any more. I look at the likes of ImageOmega, Seanza, and I can guarantee it’ll be Pixel next. The reason why we put in effort is because we have seen potential. We invested hours into building fan sites, hosting cups, giving feedback and I honestly feel a little unappreciated. Do not alienate the core of your community for the sake of trying to make something that is broken work.

The whole deal with nexon. I am sure you have your reasons for picking them. But lets face it guys. Servers are full of cheaters. They are even posting on their forums proving they are cheaters. Their forums are an absolute joke. for almost 12 months we have been waiting for new forums and we are still without ANY improvements over there. They BAN legit players left right and center while cheaters are literally crawling everywhere right now. Why not give some more of the valued community members admin passwords and start enforcing kicks/bans via them. People would clear off after 5 minutes of playing. I mean lets face it, come the time of release are people gunna be wanting to come back after being spat in the face of by being banned for being legit or being slapped in the face at every turn by cheaters?

I think I speak on many community members here as well as new faces that our frustrations are getting to the point where we do not want to give any more chances. We need feedback, we need nexon to be present rather than a bad set of unmanaged forums, we need cheaters sorted asap and we need our views listened to and actioned. I do NOT want an ET remake, there are many who do and they and they have the right to give their views, however I want a new fresh game. It almost feels as if my views are quickly brushed aside as I am coming from ET myself.

I am looking forward to a non generic response as this is not nexon. I want to have a discussion about moving forward as “one step forward and 3 steps back” has gone on long enough. I will be taking a month or so to debate whether I want to get my hands dirty with this game as I feel a lack of appreciation from SD/nexon and I also feel a little lack of respect and almost an expectation that it will be ME to fix the activity.


(tokamak) #2

It’s a very valid concern. However, forums and anti-cheat policies are the most superficial and easiest things to change about a game. It’s not really the thing to lose all hope over.


(potty200) #3

If you spent time to read through this, you’d see that I think there is a whole tonne more wrong with everything right now. The view you’re taking is the sort of view they need to continue defending nexon and their forums however.


(chippy) #4

He still makes a valid point seeing legit players being banned and some (if not most) reported cheaters are still alive and kicking.

I miss the posts from SD where they explained how they were thinking when they changed a certain aspect of the game. The last few months have been very restricted: “We are doing stuff, wait and see!”. I’m glad that you are on top of things and respond to questions and take part in the discussions but the responses, I feel, are getting more generic to the point where I feel as if Nexon is proofreading the posts before you are allowed to hit that “Send” button…

I still would like something like a biweekly post from you guys talking about what you are looking into. While I’m aware you can’t give us all the info it would still be nice to see something like “Since you been talking about […] we are trying a few things, one of which means […].” This will make our job giving you feedback much easier since we right now really don’t have a clue what you want from the game. We might have been throwing ideas and feedback at you all wrong if it turns out we’ve completely misunderstood what it is you boys and girls want DB to be.

All in all, I still have faith in this game but I really want more information about what you are trying to do, more elaborate why you made a certain change and at least a few hints of what you want DB to become.

As far as Nexon is concerned, since they got involved I think I’ve seen less than 10 posts from them and 9 out of those 10 have been generic “This is an automated message, thank you for your time” kind of answers.


(prophett) #5

Well, based on previous experience, I never did had much faith in Nexon and they haven’t failed to disappoint. I get that they may not have strong backgrounds in SD’s previous games, but they are so out of touch with the community it’s almost comical.

You can only bang your head against the wall for so long before it wears you out and you move onto better things. It’s really too bad that ImageOmega and some others moved on because of it.

I find it laughable that someone who posted videos of themselves and others cheating on the Nexon excuse for a forums are still likely unbanned (and the thread not deleted), and then you get Mr. Sparkle (or whatever his name is) banning a legit player like EISSFELDT because he was getting steamrolled by him on a public server (I just that same server two minutes before the ban was handed).

There is more professionalism in what I left in the tiolet this morning than what i’ve seen by the amateurs running the (s h i t) show over at Nexon. They have certainly lived up to their substandard reputation.

I heard that they didn’t even know that the Aussie servers were down - how out of touch do you have to be in order for this to happen?

We’ll have to support each other since we don’t get the support from them that we deserve (but “it’s coming”).

With regard to Splash Damage - an updated roadmap with progress indicators would be a good way of communicating what you are working on.


(tokamak) #6

I actually fell for this and read the whole thing again :frowning:


(Glottis-3D) #7

this was addressed many times before.
+1 to all of this.
Community knows much more than anyone else about what hurts the community.


(RasteRayzeR) #8

The regressing level of communication between SD and the community is a fact. I’m hoping Silvanoshi will help in that regard (he is already doing good job) but all alone he won’t be able to do much. I can understand that sometimes our feedback is annoying, pushy, or not realistic. However simply putting it as “wait and see” has two side effects:

  • We wait and build anticipation on hypothetical changes
  • SD gets too far into a design that doesn’t please the gamers and then it’s painful to modify all that work for them

In both cases, no one is happy. We are not shareholders, we are not game designers, but we are your audience. Don’t try to push features we don’t like: many tried, they all failed at selling their games afterwards.

We are here to help and currently I don’t know how to help anymore. With Nexon’s “mistake” of a strike on my youtube account I cannot report bugs with unlisted videos anymore and we are “almost” never consulted about new features or elements of the game. Why keep it all secret until the release and then have a feature not appreciated by the players when you could simply present the ideas and get early feedback (even if only to the inner circle) ? Yes it take a bit of time, but how much money and effort will you save by doing this ? A LOT

Since I don’t like to do criticism without proposing a possible way to improve things, SD could make a development section on the forums where the ideas are presented and we can help by giving feedback right from the start. It would at least get everyone back to a good level of communication. I don’t understand why you keep it all secret: we are your community, you brought us in to help and we are willing to do so.


(ailmanki) #9

no comment


(BomBaKlaK) #10

Well said potty. nothing more to say, just loosing hope, and SD credibility take a serious hit !
We made a lot of Fansite for BRINK and we saw what’s happen, it’s just the same story over and over …
this is clearly your last chance with the community, don’t waste it !

You don’t listen or communicate with the community, lot of cheater, not even a good map, crash crash and crash again, player retention near to 0.1% maximum …

[video=youtube_share;yuEl3-JVA7o]http://youtu.be/yuEl3-JVA7o[/video]


(PixelTwitch) #11

Now, I mirror most of these concerns but I feel I need to jump up in Defence of Nexon here…

Nexon are the publisher so unless it is publisher related issues (such as closing the Australian servers) then we really should not be giving them so much flak. One of the major concerns from the second Nexon was announced was that they would influence the game. Right now I personally do not see that happening (much). They have the job at the moment to ensure the servers keep running and the SD has the resources they need. Due to them not actually developing the game themselves and not dictating the development they are doing the right thing by staying out of the discussion. The anti cheat on Nexons side will not be activated yet due to the high chance of false positives and even if it does work it means they will lack the data they require to improve it. The anti cheat from Splash Damage is likely not active because its not yet been made. I agree with Potty that some of us should be given Admin on the public servers to help with frustration levels… Even if it is just a 2 hours ban that we are limited to and its removed from us if we abuse.

While the Nexon forums are far from “ideal” they do work. They need better organisation and stuff split into multiple sections, sure. However, what they need more then anything else right now is a Splash Damage presence. When it comes to Nexons down time we have been having… I understand just how frustrating it can be but the game is still in closed beta and its just one of them things we need to deal with. Stuff like friends lists are likely going to be handled in game at first and I think that is fine as Nexon do not have a great record of cross pollination between their games anyway.

Nexon have a bad rep… I get it… I really do…
They are improving though. Without us having an open mind and a little bit of patience this is going to be hindered greatly. It seems they have started to understand that the Asian F2P model does not work so well in the west and they have started to make changes to improve that They have been working closely with Steam for a couple of years now and have cross services games in Asia and the US with games such as Dota2 and CS:Online. They are funding a new F2P arena shooter from Cliffy B, Bidding for struggling studios and most importantly started taking some real risks.

Again, for clarity…
I do wish this was a self published game that used Steam works. I wish it was a single publisher world wide also.
But… Its not and we need to make the most of what we have been given.

We have likely got to this point in the games development due to help from these publishers.
The game could have released 12 months ago in a really unfinished state, done well for a year or two and then died. Even though I have major concerns and frustrations I do feel like at least there is a CHANCE now.

Everything else I have to say I am in complete agreement about and hope it improves soon.
While I love Splash Damage as company and the guys I have managed to talk to… Do not blame Nexon for some of Splash Damages mistakes guys :slight_smile:


(Nail) #12

Nexon is NOT improving, they’re getting worse, they had a somewhat functional forum that was a pos and got taken down in March and the Betas were given access to the Alpha forums as a temp fix till the new shiny forums went online, 4 months later and some eunuch tells us they’re trying to decide what software to use, sorry, that’s BS. They don’t have a forum right now, it’s just a repository. People were complaining about the Aus servers being down for a month before they even noticed, pretty sure it wasn’t until I pissed off one of their little toadies that they even saw a complaint.

Lets just say my undercover tapir deep in the bowels of the SD building tells me there may even be some Splashies who aren’t entirely satisfied with Nexon and their UX


(prophett) #13


Master of Whisperers!


(PixelTwitch) #14

Yea… Maybe Splash Damage should have done a kickstarter to make sure the game got the money it needed…

Until the game has a player base or goes into open beta you can pretty much bet that Nexon have not even started building a full time Dirty Bomb team. Sure the forums are less than ideal that seems mostly because reputation systems, badges and avatars are the core of any community right… I am obviously joking but seriously guys, at least a little appreciation for what you have got is deserved.


(ailmanki) #15

[QUOTE=PixelTwitch;504843]Yea… Maybe Splash Damage should have done a kickstarter to make sure the game got the money it needed…

Until the game has a player base or goes into open beta you can pretty much bet that Nexon have not even started building a full time Dirty Bomb team. Sure the forums are less than ideal that seems mostly because reputation systems, badges and avatars are the core of any community right… I am obviously joking but seriously guys, at least a little appreciation for what you have got is deserved.[/QUOTE]

Nov 25th 2013, 05:05 PM #1 ailmanki

So when are the Forums getting improved?

Nexon when are the forums getting improved?
This is very dissapointing, very bad quality forums. 

Nov 26th 2013, 01:43 AM #2 Sabina
Unfortunately, it will take some time to get all the issues resolved but we do have people actively working on fixing the forums. I will share any updates I receive on the fix as I get them.

Half a year later… they still do not have a due date. How should we give appreciation for that? This feels more like getting arsed by them. Also Sabina must have been horribly missinformed - I don’t blame her.


(Nail) #16

[QUOTE=PixelTwitch;504843]Yea… Maybe Splash Damage should have done a kickstarter to make sure the game got the money it needed…

Until the game has a player base or goes into open beta you can pretty much bet that Nexon have not even started building a full time Dirty Bomb team. Sure the forums are less than ideal that seems mostly because reputation systems, badges and avatars are the core of any community right… I am obviously joking but seriously guys, at least a little appreciation for what you have got is deserved.[/QUOTE]

are you nuts ?

they had a usable forum before, with subforums and everything, I don’t give a rat’s ass about avatars, rep systems etc.
what they have now is a “post everything here so it looks like we give a damn” outhouse pail that you can’t find or track any relevant posts about tech problems in all the whiney bitchy game’s too fast, people always kill me, why isn’t it more like _______ crap, it’s useless


(PixelTwitch) #17

Wow…

So much contradiction!
“Nexon makes every game free 2 play pay 2 win… If they have any say this game is DEAD!”
followed by
“Nexon have not even giving us a due date yet”
and
“They are not listening to our feedback on the game or doing anything about it”

Do you want them personally involved or not???
Sure, we would all wish they would be both personally involved and have excellent principles…
I also know its been a long time and the forums are pants but question you need to ask both SD and Nexon is do they even really want us involved and our feedback on anything more then a bug/balance level. If not then the forums are fine for that… Overall like SD will agree its communication that really needs to improve right now. When it comes down to forums, launcher, friends, anti cheat and support I do not think Nexon will get much more involved until the game has a decent sized player base!

Remember… Nexon have less influence then I think people realise… The game has 3 publishers across multiple regions so again I say its Splash Damages responsibility in ensure confidence in their product. When time comes to promote and support the game and Nexon totally mess it up, then we have a right to call foul.


(Kl3ppy) #18

@ Pix:

What is the sense of having guys playing the alpha/beta when they dont want our feedback? They (SD) annouced DB as shaped by gamers. Honestly, I ask myself what did we actually shape? We improved the maps from insanely bad to just bad. But what else did we shape? Regarding your point of having different publishers, I remember that Destiny did alter DB for the russian market, I think they changed the speed and spread stuff, maybe someone who played both versions can give a heads up.

Next point: Nexon
I never heard of them before when the deal was announced. Did a little research and was surprised why on earth SD signed a contract with them. Their reputation is bad, but I decided to give them a fair chance (thats why I’m moderator here and over at Nexon forums). But Nexon does prove that they are as bad as their rep. It doesnt take over 9 months to build a new forum, it doesnt take more than a month to realize that the Aussies servers are down, it is cheap to use the bad forums which should be down as loadtest forums. The launcher is a joke, the alpha launcher we had was really good (already had a friendlist in the early alpha stage) but nexon did take over and gave us a bad launcher. Also the communication between nexon, SD and the community is bad.

I somehow believe, SD doesnt know what they want to create. For me, DB is a bad hybrid of modern shooters and old school shooters. I play both types, both have stuff which keeps me playing, but DB has absolutley nothing why I should play it.
We are back at the normal situation with the DB beta since a couple of decisions were made which clearly harm the game. Most of the servers are empty. It is a shame because I believe SD is capable to create an awesome shooter. But instead they are wasting their money, time and talent on something which has no direction. As long as there is no clear direction and as long as they dump down the game (zone capture instead of hacking etc) I will not play the game.


(Rex) #19

[QUOTE=Kl3ppy;504850]I somehow believe, SD doesnt know what they want to create. For me, DB is a bad hybrid of modern shooters and old school shooters. I play both types, both have stuff which keeps me playing, but DB has absolutley nothing why I should play it.
We are back at the normal situation with the DB beta since a couple of decisions were made which clearly harm the game. Most of the servers are empty. It is a shame because I believe SD is capable to create an awesome shooter. But instead they are wasting their money, time and talent on something which has no direction. As long as there is no clear direction and as long as they dump down the game (zone capture instead of hacking etc) I will not play the game.[/QUOTE]

This sums it also up for me. Because by all the stuff around the game like Nexon, forums etc. is the game itself the most doubtful thing. I’m currently in the “wait and see” stage due to SD already knowing our concerns. I don’t want to go into details how I feel after being part for almost 2 years, otherwise many people would get offended.


(INF3RN0) #20

Weird that they’d start banning legit players all of a sudden. I’ve been on servers with Nexon in god awful steam rolls and they never seemed bothered- maybe there’s a white list for the vets. What they need is a more solid means of catching the real cheaters.