Anyone else still not getting the free Expert Case today?

(DeaDmaN2be) #61

[quote=“Beryl;181193”]Ok, guys, following @RazielWarmonic suggestion I contacted nexon customer support and this is what they told me: I received the case, but I didn’t even know about it.
After a match, while still in lobby, I got a notification telling me that I have a new “equipment case”. This is a standard notification whenever you drop a standard case. I quick-opened it and got bronze phantom card. I thought I was just lucky, but it seems this wasn’t standard equipment case, but expert case, even though it said I have a new “equipment case”.
Considering the fact that only standard cases are actually called “equipment cases” in contrast to “expert” and “elite” cases, I think this is a bug. So I call @NxA_Noxie [/quote]

Same here, everything is fine. Just didn’t noticed the special case within the notifications. So everything is working as intended :smiley:

(Torch189) #62

Yeah I though I wasn’t getting my expert cases either, turns out that I did, but didn’t noticed it. Every time I would get a case, I opened it in match loby, with “quick open” that’s why I never noticed my expert cases. xD

(grimPositron) #63

so today i went in the game and played my first match but didnt get a expert case. i did get the cases for previous days but i diidnt get one today.

sorry for the spelling rushing

(vdll) #64

[quote=“grimPositron;182353”]so today i went in the game and played my first match but didnt get a expert case. i did get the cases for previous days but i diidnt get one today.

sorry for the spelling rushing[/quote]

Same here, until now I was receiving cases properly, but today I played 4 games already (quick and browser) and only got regular equipment case with iron proxy.

(Ohsnapkline) #65

opened up a ticket. got a reply the GM basically said I got my cases (when I didn’t) nothing to see here move along . thank god Overwatch is soon

not to mention the bugged rogue event which was largely ignored

(Kakutov) #66

5 straight games completed and not even a single case. Thanks.

(FalC_16) #67

I ain’t got my case today…wtf

(Occult) #68

[quote=“straightforwardOdyssey;182366”]opened up a ticket. got a reply the GM basically said I got my cases (when I didn’t) nothing to see here move along . thank god Overwatch is soon

not to mention the bugged rogue event which was largely ignored[/quote]

at least you got a reply, over the years ive only gotten 1-2 reply’s to any tickets ive had to send

(l2c) #69

No case either today, tho I only played the one game (dinner, no time for pewpew)

(BerylRdm) #70

No case either today, tho I only played the one game (dinner, no time for pewpew)

There is one bug because of which “daily play” sometimes doesn’t refresh. You log for the first time this day but you see your daily play ticked. But when you play one game (you won’t get bonus credits for that one) and check again, it is not ticked. You won’t get expert case for that one game, because game didn’t count it as a first game this day. If that was the case, play again and you will get both credits and a case. I had this happening to me two times since case-a-day-may started.

(Jaso) #71

i didnt get expert case today …even though i get 500C for first game today

(CyberRecon) #72

Same thing again, no case today… Guess I’ll put in a ticket and get the generic response of "You got your case and maybe Quick Opened (Even though I never do that…) But hey, whatever I guess… LOL.

(FalC_16) #73

I opened a ticket. I also never quick open.

(OatmealFox) #74

I also received no case today for the first time

(mirthfulPicture) #75

No case today despite several games. Got the cases like clockwork after my first game of the day the other days.

(S3nf) #76

Same here, no case today.
In my first game of the day for which I received the first play boni I also dropped a standart equipment case but nothing else.
I did not quick open but went to the menu to check the drops manually; no expert case.
Played two more games, still no case.

Was working fine the days before.

(MonsieurGustaveH) #77

Same.

(Herr_Hanz) #78

i played 1 game, dropped a normal case, got an iron fragger.
didnt play yesterday

(p4v) #79

No case today either.

(The_Enema_Bandit) #80

Yep, I got no case today (23) either. I see lots of people are having the same issue.
Maybe someone should post a thread about it.