unable to redeem merc starter pack


(DHYNAMiXX) #1

Hi,

So i found out i had a key laying around, and i removed my old DB from steam completly (as in remove this game from my account, not just uninstall) added my key and - yeah it installed DB but i dont have my merc starter pack added…

Any ways to fix this? btw all these forums are a hassle… which one is the official forum? here or the warchest one?

Thanks.


(Ardez1) #2

This is the publisher forum, the developer forums are the warchest forums.

I would suggest submitting a ticket with Nexon Support. Not certain anybody on the forums can assist you with this.