I have uninstalled, reinstalled, rebooted, EVERYTHING! Every time I try to open up the game, it crashes. I open through the launcher, it opens the Splash Screen and xIGNCODE hacker shield thing, black screen comes up, and then it just crashes…
I was able to play the game a while back, but after an update I haven’t been able to play again…
Can someone please help?
If you need some kind of log file or something from the crash, please let me know and I’ll post it!
If you have origin or similar open close it. My game wont launch as well at times but then it said some error message. ( I think i had to reinstall nexon launcher in a new location already 4 times since beta).
All I have is steam and it was closed… And launcher is in completely different place
Can you attach a launch.log so that I can see where it’s going wrong please
Details on finding your log files can be found here - http://forums.warchest.com/showthread.php/33139-Reporting-an-in-game-issue
Launch.log
Log: Log file open, 05/05/14 23:50:32
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log: … running in INSTALLED mode
DevConfig: GConfig::Find has loaded file: …\Engine\Config\ConsoleVariables.ini
Init: Version: 8710
Init: Epic Internal: 0
Init: Compiled (32-bit): Apr 24 2014 12:10:53
Init: Changelist: 33694
Init: Command line: -flUrl=https://xt-fireline-live.ops.nexon.net -flDomain=net.nexon.shooter -flClientIdSecret=086418c2-980e-5f4c-a5b3-140414328555:341ec2fbcf128e07e22ad6b7bf7544742630bc66 -flAuthType=http://ns.fireteam.net/auth/oauth2/grant_type/nxa/ticket -seekfreeloading
Init: Base directory: C:\Nexon\Library\extraction\appdata\Binaries\Win32
[0000.09] Init: Computer: LEIGH-ANN-PC
[0000.09] Init: User: Amy
[0000.09] Init: Minimum Timer Resolution=1
[0000.09] Init: CPU Page size=4096, Processors=2
[0000.09] Init: High frequency timer resolution =2.435884 MHz
[0000.09] Init: Memory total: Physical=3.9GB (3GB approx) Pagefile=248.0GB Virtual=4.0GB
[0000.12] Init: WinSock: I am Leigh-Ann-PC (10.0.0.3:0)
[0000.12] Init: Presizing for 33476 objects not considered by GC, pre-allocating 0 bytes.
[0000.12] Init: Object subsystem initialized
[0009.80] Log: [XIGNCODE] - Initialised
[0009.86] Log: Found D3D11 adapter 0: Intel® HD Graphics
[0009.86] Log: Adapter has 32MB of dedicated video memory, 0MB of dedicated system memory, and 1760MB of shared system memory
[0009.88] Log: Found D3D11 adapter 1: Microsoft Basic Render Driver
[0009.88] Log: Adapter has 0MB of dedicated video memory, 0MB of dedicated system memory, and 256MB of shared system memory
[0009.91] Log: Shader platform (RHI): PC-D3D-SM3
[0011.87] Log: PhysX GPU Support: DISABLED
[0014.42] DevShaders: … Loaded 599 shaders (2 legacy, 0 redundant)
[0014.43] DevShaders: Verifying Global Shaders for PC-D3D-SM3
[0023.51] DevShaders: … Loaded 32359 shaders (0 legacy, 0 redundant)
[0024.07] DevShaders: Shader cache for RefShaderCache-PC-D3D-SM3 contains 6744 materials (0 redundant)
[0034.83] Log: 117561 objects as part of root set at end of initial load.
[0034.83] Log: 0 out of 0 bytes used by permanent object pool.
[0034.83] Log: Initializing Engine…
[0034.87] Warning: Warning, Failed to load ‘Class SDPCEngine.SDOnlineSubsystemFireteam’: Failed to find object ‘Class SDPCEngine.SDOnlineSubsystemFireteam’
[0034.87] Warning: Warning, Failed to find object ‘Class SDPCEngine.SDOnlineSubsystemFireteam’
[0034.87] Warning: Warning, Failed to load ‘PostProcessChain Post_Process.PPC_Default’: Failed to find object ‘PostProcessChain Post_Process.PPC_Default’
[0034.87] Warning: Warning, Failed to load ‘PostProcessChain Post_Process.PPC_Default’: Failed to find object ‘PostProcessChain Post_Process.PPC_Default’
[0034.87] Warning: Warning, Failed to load ‘PostProcessChain Post_Process.PPC_Default’: Failed to find object ‘PostProcessChain Post_Process.PPC_Default’
[0034.92] Log: Log SDArchive : Loading archive : …\ShooterGame\CookedPC\webData.arc
[0035.32] Log: Log SDArchive : archive loaded, grabing relevant info.
[0035.67] Log: Log SDArchive : cycling through toc entries.
[0035.77] Log: Log SDArchive : archive successfully loaded
[0036.38] Log: Working around XDK XAudio2 regression: TRUE
[0037.04] Log: Wwise® SDK Version 2012.1.4 Build 4260. Copyright © 2006-2009 Audiokinetic Inc. / All Rights Reserved.
[0037.17] Log: Sync Loading Sound Bank Tool_Camo_01
[0037.20] Log: Sync Loading Sound Bank Item_Airstrike
[0037.28] Log: Sync Loading Sound Bank Item_Airstrike_02
[0037.44] Log: Sync Loading Sound Bank Ambience_Shared
[0037.55] Log: Sync Loading Sound Bank Item_AmmoPack_01
[0037.60] Log: Sync Loading Sound Bank Item_AmmoStation
[0037.65] Log: Sync Loading Sound Bank Vehicle_APC_01
[0037.65] Log: Sync Loading Sound Bank Weapon_AssaultRifle_01
[0037.75] Log: Sync Loading Sound Bank Weapon_AssaultRifle_02
[0037.77] Log: Sync Loading Sound Bank Weapon_AssaultRifle_03
[0037.84] Log: Sync Loading Sound Bank Weapon_AssaultRifle_04
[0037.90] Log: Sync Loading Sound Bank Item_C4_01
[0037.94] Log: Sync Loading Sound Bank Collision_Bullets
[0038.00] Log: Sync Loading Sound Bank Collision_Fire
[0038.00] Log: Sync Loading Sound Bank Collision_Melee
[0038.07] Log: Sync Loading Sound Bank Weapon_ConcussionGrenade_01
[0038.07] Log: Sync Loading Sound Bank CricketBat_01_Audio
[0038.07] Log: Sync Loading Sound Bank Tool_Defib_01
[0038.08] Log: Sync Loading Sound Bank Item_DeployableCover
[0038.09] Log: Sync Loading Sound Bank dialogue_shared
[0038.25] Log: Sync Loading Sound Bank Effects
[0038.39] Log: Sync Loading Sound Bank FragWeapon_Grenade_01
[0038.90] Log: Sync Loading Sound Bank Weapon_Grenade_01
[0039.14] Log: Sync Loading Sound Bank Weapon_Grenade_02
[0039.30] Log: Sync Loading Sound Bank Weapon_GrenadeLauncher_01
[0039.47] Log: Sync Loading Sound Bank GUI
[0039.50] Log: Sync Loading Sound Bank HackingDevice_C4_01
[0039.50] Log: Sync Loading Sound Bank Item_HealingStation
[0039.50] Log: Sync Loading Sound Bank Item_HealthPack_01
[0039.51] Log: Sync Loading Sound Bank Item_HealthPack_02
[0039.57] Log: Sync Loading Sound Bank Item_Heartbeat_Sensor
[0039.64] Log: Sync Loading Sound Bank Weapon_Heavy_MachineGun_01
[0039.69] Log: Sync Loading Sound Bank Tool_IRGoggles_01
[0039.69] Log: Sync Loading Sound Bank Item_Resupply_01
[0039.73] Log: Sync Loading Sound Bank Weapon_Katana_01
[0039.74] Log: Sync Loading Sound Bank Weapon_Knife_01
[0039.75] Log: Sync Loading Sound Bank Tool_LaserPointer_01
[0039.75] Log: Sync Loading Sound Bank Weapon_MachineGun_01
[0039.86] Log: Sync Loading Sound Bank Weapon_MachineGun_02
[0040.17] Log: Sync Loading Sound Bank Weapon_MachinePistol_01
[0040.32] Log: Sync Loading Sound Bank Weapon_MachinePistol_02
[0040.53] Log: Sync Loading Sound Bank Weapon_MachinePistol_03
[0040.71] Log: Sync Loading Sound Bank Item_Mine_01
[0040.89] Log: Sync Loading Sound Bank Item_Molotov
[0040.99] Log: Sync Loading Sound Bank Weapon_MountedMG_02
[0040.99] Log: Sync Loading Sound Bank Item_Orbital_Laser
[0041.05] Log: Sync Loading Sound Bank Weapon_Pistol_01
[0041.17] Log: Sync Loading Sound Bank Weapon_Pistol_02
[0041.39] Log: Sync Loading Sound Bank Weapon_Pistol_03
[0041.57] Log: Sync Loading Sound Bank Weapon_Pistol_04
[0041.67] Log: Sync Loading Sound Bank Weapon_Pistol_07
[0041.86] Log: Sync Loading Sound Bank Tool_Pliers_01
[0041.86] Log: Sync Loading Sound Bank Weapon_ReviveGun_01
[0041.96] Log: Sync Loading Sound Bank UI
[0042.09] Log: Sync Loading Sound Bank UI
[0042.09] Log: Sync Loading Sound Bank Character_SharedCharacters
[0042.13] Log: Sync Loading Sound Bank Weapon_Shared
[0042.25] Log: Sync Loading Sound Bank Weapon_Shotgun_01
[0042.34] Log: Sync Loading Sound Bank Weapon_Shotgun_02
[0042.41] Log: Sync Loading Sound Bank Item_SmokeGrenade
[0042.44] Log: Sync Loading Sound Bank WwiseDefaultBank_SmokeGrenade_01_Audio
[0042.44] Log: Sync Loading Sound Bank Weapon_SniperRifle_01
[0042.57] Log: Sync Loading Sound Bank Weapon_SniperRifle_02
[0042.68] Log: Sync Loading Sound Bank Weapon_SniperRifle_04
[0042.73] Log: Sync Loading Sound Bank WwiseDefaultBank_SniperRifle_04_Audio
[0042.73] Log: Sync Loading Sound Bank Weapon_SubMachineGun_01
[0042.95] Log: Sync Loading Sound Bank Weapon_SubMachineGun_02
[0043.06] Log: Sync Loading Sound Bank Weapon_SubMachineGun_03
[0043.15] Log: Sync Loading Sound Bank Item_Turret_01
[0043.25] Log: Sync Loading Sound Bank Weapon_MountedMG_01
[0043.46] Log: Sync Loading Sound Bank Weapon_SniperRifle_03
[0043.67] Log: USING RAW INPUT
[0049.44] Warning: Warning, Failed to load ‘PostProcessChain Post_Process.PPC_Default’: Failed to find object ‘PostProcessChain Post_Process.PPC_Default’
[0049.44] Warning: Warning, Failed to load ‘PostProcessChain Post_Process.PPC_Default’: Failed to find object ‘PostProcessChain Post_Process.PPC_Default’
[0049.54] Log: LocalPlayer 0 - Failed to setup default post process…
[0049.60] ScriptLog: Init SG DLC Manager
[0049.72] Log: LoadMap: Frontend?Name=Player?Team=255
[0049.81] Log:
[0049.81] DevMemory: Memory allocations reported by the OS: 677.48 MB (with 0.00 MB waste)
[0049.88] Log: WorldInfo is of class ‘SGWorldInfo’
[0049.89] Log: Game class is ‘SGGameInfoFrontend’
[0049.99] Log: Primary PhysX scene will be in software.
[0049.99] Log: Creating Primary PhysX Scene.
[0050.10] Log: Bringing World Frontend.TheWorld up for play (0) at 2014.05.05-23.51.22
[0050.14] ScriptWarning: Accessed array ‘SGBarracksCharacterPreviewPawn_1.m_Pawns’ out of bounds (0/0)
SGBarracksCharacterPreviewPawn Frontend.TheWorld:PersistentLevel.SGBarracksCharacterPreviewPawn_1
Function ShooterGame.SGSkeletalMeshCinematicActorPawn:UpdatePawn:008E
[0050.14] ScriptWarning: Accessed array ‘SGBarracksCharacterPreviewPawn_2.m_Pawns’ out of bounds (0/0)
SGBarracksCharacterPreviewPawn Frontend.TheWorld:PersistentLevel.SGBarracksCharacterPreviewPawn_2
Function ShooterGame.SGSkeletalMeshCinematicActorPawn:UpdatePawn:008E
[0050.14] ScriptWarning: Accessed array ‘SGBarracksCharacterPreviewPawn_7.m_Pawns’ out of bounds (0/0)
SGBarracksCharacterPreviewPawn Frontend.TheWorld:PersistentLevel.SGBarracksCharacterPreviewPawn_7
Function ShooterGame.SGSkeletalMeshCinematicActorPawn:UpdatePawn:008E
[0050.14] ScriptWarning: Accessed array ‘SGBarracksCharacterPreviewPawn_0.m_Pawns’ out of bounds (0/0)
SGBarracksCharacterPreviewPawn Frontend.TheWorld:PersistentLevel.SGBarracksCharacterPreviewPawn_0
Function ShooterGame.SGSkeletalMeshCinematicActorPawn:UpdatePawn:008E
[0050.14] Log: Bringing up level for play took: 0.204382
[0050.49] Warning: Warning, Failed to load ‘SwfMovie SGHud.SG_IME’: Failed to find object ‘SwfMovie SGHud.SG_IME’
[0050.49] Log: GFx attempted to load missing object [SGHud.SG_IME]
[0053.02] Log: === Critical error: ===
Fatal error!
Address = 0xf39dbc (filename not found) [in C:\Nexon\Library\extraction\appdata\Binaries\Win32\ShooterGame-Win32-Shipping.exe]
Address = 0x59ef61cd (filename not found)
Address = 0xf13da0 (filename not found) [in C:\Nexon\Library\extraction\appdata\Binaries\Win32\ShooterGame-Win32-Shipping.exe]
Address = 0x461172 (filename not found) [in C:\Nexon\Library\extraction\appdata\Binaries\Win32\ShooterGame-Win32-Shipping.exe]
Address = 0xebc0e5 (filename not found) [in C:\Nexon\Library\extraction\appdata\Binaries\Win32\ShooterGame-Win32-Shipping.exe]
File not found, sure sounds like an anti-virus or download issue.
Anti-virus was disabled when you did the whole uninstall->reinstall thing I take it?
My anti-virus was down during the uninstall and reinstall of the game. It’s not the anti-virus doing it. 
It looks like you are crashing on startup, are there any .dmp files included in your log folder?
If so, could you send one over along with a new log file too please 
EDIT. Could you also attach a Dxdiag, your PC may not meet the minimum requirements found here - http://forums.warchest.com/showthread.php/33113-Recommended-PC-Specifications
I do have an integrated graphics card, but I was able to play just fine before…I can play plenty of graphic demanding games just fine…why is the performance so demanding on this game…?
It may not be due to your integrated graphics, If you could upload your DxDiag and any .dmp files that were generated from this crash then we can look into it further