I bought Turtle with 50k …Now he wont appear and I lost 50k on top of that?? Why?? Can I at least get my money back??
Turtle disappeared after I purchased him why??
Mc1412013
(Mc1412013)
#3
Have you tried uninstalling tgen reinstalling the game. There could be a corupted file
OCB-Wildcard
([ *O.C.B.* ] Wildcard)
#4
@Mc1412013 said:
Have you tried uninstalling then reinstalling the game. There could be a corrupted file
^This suggestion right here.
This is usually the first question anyone in Tech Support will always ask you when a program isn’t functioning as expected, as it’s a rudimentary part of any troubleshooting process (more-or-less a Tech Support 101, in a way); in the case of Steam games, you should “Verify the Integrity of the Game Cache” first via Properties>Local Files> Verify Integrity of Game Cache; then, if the problem persists, attempt a full reinstall of the program in question. You’d be surprised how much time it tends to save when dealing with a Company’s Technical Support Group, as this is usually the first thing they ask you about; so it’s usually wisest to do it ahead of time, before you contact them.
BombMarley
(BombMarley)
#6
did a search for corrupt files and it didnt work, I uninstalled it next and didnt work… wtf is going on? I want my Turtle or 50k credits back
GatoCommodore
(GatoCommodore)
#7
@BombMarley said:
did a search for corrupt files and it didnt work, I uninstalled it next and didnt work… wtf is going on? I want my Turtle or 50k credits back
better pester shoe on DB twitter or reddit
Ptiloui
(Ptiloui)
#8
Could you at least post a screenshot of this “disappearance” ? (A screenshot from your barracks)
GatoCommodore
(GatoCommodore)
#14
@BombMarley said:
[https://ibb.co/bVuSQ7] (http://https://ibb.co/bVuSQ7 "
did you buy the merc through Barracks or did you buy the loadout in store?
stayfreshshoe
(Chris Mullins)
#15
This is very odd. As @Kirays said, drop a ticket to our support team on this link: https://support.dirtybomb.com/hc/en-us/requests/new