During the “What the Dickens” update, some players did not receive all of the Trinkets that they had earned through the Trinket Hunt Event. We regret that everyone’s excitement was hampered by this error, and are now making it right.
Over the next two days, everyone that qualified for the Coal, Lantern or Warm Snowman Trinkets will receive their missing Trinkets. We’ll also be giving everyone that missed out on their trinkets a gift as an apology for the delay:
- Coal Trinket: 1x Expert Case A
- Lantern Trinket: 1x Expert Case B, 1x Expert Case C
- Warm Snowman Trinket: 1x Expert Case A, 1x Expert Case B, 1x Expert Case C
- Those that did not get their Trinkets will receive all of them, including the noted compensation gifts.
If you believe that you qualified for Trinkets that you did not receive, please allow us time to complete the compensation transactions. If you still have not received the Trinkets after a few days, please submit a ticket to Customer Support.
Thank you for your patience as we sort the error out, and keep playing dirty!