So we can read that switzerland is in the supported country, but I give 3 keys to 3 swiss friends and the 3 can’t connect to any game after installting the game they have an “Authentification failure” error or “INVALID_ARGS Error-code: 9020”
same story after changing 5 or 6 time theyre password on the nexon website.
Is there any trouble with country restriction ?
So after using a VPN to set them in france they can launch the game
Once it’s launched 1 times they can use normal suiss IP … really weird
this problem happen to 3 people since maybe 3 weeks, so I don’t think it’s the problem
thing is, if it was the regional blocking they would get “outside of service area” error
get them to try reinstalling launcher, pretty sure the prob is related
[QUOTE=Nail;504899]thing is, if it was the regional blocking they would get “outside of service area” error
get them to try reinstalling launcher, pretty sure the prob is related[/QUOTE]
They reinstal the launcher about 7 or 8 time each, change password maybe 10 times, and the problem was still here.
VPN was the last test and it works. So I don’t understand. A french friend got the same problem, he try maybe 50 times to do somthing since 10 month and can’t connect to the game, even with another key. So it’s not only Swiss related I think. There is a problem with identification or something.