Server issue?/Lag Spikes?


(orchidBicycle) #1

Before the new Rotation merc Fletcher, Aimee, Sawbones comes, i play on asia server (cause im asia) i got 40 - 50 Ping in game but, 2 days ago and NOW i got 200 - 220 ping in game… Seriously!!! what kind is this??? is it lag spikes or what? Right now, i playing on AUS because the PING(100 - 115) is not Higher than the ASIA…


(orchidBicycle) #2

ah i forget to tell ya, i check on speedtest.net i got 4 ping and when the crafting week event i play on the asia server is normal (45 - 50) then, i bought some crafting component (25 pieces) after buying that crafting component i play on the asia server again and the ping is VERY HIGH (100 - 115 same on the post).


(knightenchanter) #3

it might have something to do with the latest patch the game had. my friends and i (also in asia) have experienced severe lags/stutters in game. sometimes our ping just goes up to 300/400+ and sometimes our ping is around ~40 and yet there’s still lag.

i’ve tried some of the proposed solutions in the tech support part of the forums but sadly they don’t work for me. hopefully they work for you. goodluck dude!


(BlackboltLW) #4

Can confirm, I mainly on Asia server and there’s sometimes severe lag issues, including desync problem.

I thought there was problem on my ISP or router but so far it’s stable when I’m playing other games like NEOTOKYO and Insurgency, but I only had desync and lag on Dirty Bomb.


(orchidBicycle) #5

already 3 days i got this lags…
@knightenchanter hmm what should i do right now? so i report to tech support?
@BlackboltLW yeah me too i thought theres was problem on my ISP too…


(Nail) #6

I highly doubt a game update would affect your ping, P.O.S. servers will though


(orchidBicycle) #7

@Nall You mean i must wait the new update from dirty bomb?


(knightenchanter) #8

@orchidBicycle i think that’s the best you can do right now. you can try some of the solutions in the forums if you want. i’m not an expert on technical stuff myself though so i’m afraid i can’t help you much


(Nibbles02) #9

They might have moved the servers or the last update might have messed with the netcode. What @Nail and @knightenchanter said was right, the best you can do right now is use other region servers like the AUS or EU servers, submit bug report tickets, and wait.


(orchidBicycle) #10

@knightenchanter @Nibbles owh ok thank you i will make the ticket


(Chris Mullins) #11

When this happens can you submit a ticket to our CS teams and let them know what time, date and server you were experiencing it on. This way we can really nail down where the issues is happening and address it.

To submit a ticket, click here.


(Amerika) #12

Is everyone on the server having a high ping and warping or just you? If it’s just you then it is most likely a route from your home location, through your ISP and on to the DB servers is having issues. If you do a tracert to the server IP you can figure out exactly where the problem starts. Of course you have to get the server IP which you can get through resource monitor in windows by starting up DB, connecting to a server and then putting a checkmark in the shootergame.exe to filter everything out. Write down the IP then do a tracert.

You can then call your ISP to see if they can do anything about it (most likely not) and you can, at least, have a way to monitor the issue and know where it’s at.


(orchidBicycle) #13

@stayfreshshoe yes, i already make the ticket to CS
@Amerika what are you using to know the DB IP adress?


(nokiII) #14

[quote=“orchidBicycle;203229”]@stayfreshshoe yes, i already make the ticket to CS
@Amerika what are you using to know the DB IP adress? [/quote]

You can find the IP address in the logfiles located at C:\Users\YOURUSERNAME\Documents\My Games\UnrealEngine3\ShooterGame\Logs


(Amerika) #15

[quote=“orchidBicycle;203229”]@stayfreshshoe yes, i already make the ticket to CS
@Amerika what are you using to know the DB IP adress? [/quote]

Windows Resource Monitor. Click on the shootergame.exe file when you have the game on and are connected to a server. You’ll get an IP for the server you’re on.

I don’t have any logs with IP addresses in my log files. Do you have logging turned up for DB so that it creates more detailed than normal logs @hypnotoad ?


(orchidBicycle) #16

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms 1 ms <1 ms 10.19.0.1
3 * * * Request timed out.
4 * * * Request timed out.
5 3 ms * 3 ms 11.2.1.1
6 8 ms 4 ms 4 ms 103.54.219.41
7 16 ms 15 ms 16 ms 103.56.234.61
8 258 ms 258 ms 258 ms 80.249.211.239
9 274 ms 276 ms 276 ms te0-0-0-3.gw2.lax3.10026.telstraglobal.net [202.
147.58.146]
10 427 ms 416 ms 421 ms ip-61-14-158-22.asianetcom.net [61.14.158.22]
11 411 ms 412 ms 411 ms te0-0-0-0.gw1.hkg9.10026.telstraglobal.net [61.1
4.157.118]
12 280 ms 276 ms 279 ms LSW-0018.10026.telstraglobal.net [61.14.134.243]

13 275 ms 276 ms 276 ms et-50.ce01.hkg-10.hk.leaseweb.net [43.249.36.11]

14 278 ms 285 ms 289 ms 43.249.37.108-static.reverse.serversub.com [43.2
49.37.108]

Trace complete.

Thats the result i got
that server is ASIA Objective 8vs8 - 03
its hongkong-1.wanwire.net
@Amerika


(orchidBicycle) #17

the server is back! i will close the disscussion…
thank you


(GatoCommodore) #18

Sir @Eox pls close thread, the thread master demands it


(deftMoon) #19

[quote=“stayfreshshoe;202871”]When this happens can you submit a ticket to our CS teams and let them know what time, date and server you were experiencing it on. This way we can really nail down where the issues is happening and address it.

To submit a ticket, click here.[/quote]

lol thats funny. those tickets dont work because the spikes and stutters are always happening. The game just doesnt feel smooth. My fps is solid and ping as well. But for some reason, its just so inconsistent. What should I say in the ticket? Spikes and stutter time=always?


(The_N00Ba) #20

@Amerika @Ardez
Just calling the other two so the thread can be closed as soon as possible when one of them notices… when ever they get a chance to visit the forums… granted I just noticed Amerika in the discussion… and the discussion is old as well…o well. :slight_smile: