Random crashes- all 1-10min- unplayable

(tameBagel) #1

since the new update, i cant play the game anymore…
i start, search and the game starts, everything runs fine and than bam, back to desktop crash. sometimes whit a failure popup, most times with nothing…

i would love to play the game but… ye…

(SchwaD) #2

"
Please provide us with a DirectX Diagnostics report and your Launch.log file.

The following steps will assist you in obtaining and saving the requested information.

Press Win (Windows Key) + R
Type in dxdiag in the text area of the popup
Press enter, and if prompted about verifying WHQL, select Yes.

If you are on a 64-bit machine, click on “Run 64-bit DxDiag”
If not, then continue on

Wait for the green bar to finish loading.
Click on “Save All Information” and save the file to your Desktop for convenience

Your Launch.log file is located here.

Documents>My Games>UnrealEngine3>ShooterGame>Logs
"

After that open support ticket to nexon and give them all the files :wink:

(MissMurder) #3

Is this still happening to you?

(TstarKnight) #4

i cant even sign into the game.

(GM-Radrodo) #5

@TstarKnight

Please try the steps located here.

http://forums.dirtybomb.nexon.net/discussion/10403/general-technical-support-information#latest

If you continue to have any issues please send in a ticket at https://support-dirtybomb.nexon.net/hc/en-us

(tameBagel) #6

ye, sry for not answering anymore, i wasnt at my pc for long time. ye this still happens to me… i dont know why… i cant play the game like this… pls help

(tameBagel) #7

i reinstalled windows, steam, the game… still the same issue… i have 2 monitors and i usually use the second to see movies etc…

(tameBagel) #8

pls help

(Crash) #9

Since the update Ive been having “crash to desktop” issues far more often than before. Ive done the above steps and submitted a ticket (58390) and multiple days of Launch.log files but still no response, from anyone. If this is something I have to live with, thats fine, but it would be nice to be told that by someone.