Problems with SD homepage


(schnoog) #1

Hi,
I have a little problem with the SD homepage.
If I try to visit the page directly I get a timeout.
When I use a proxy server all works fine.

(My IP: 93.216.225.xxx – T-Online germany , Proxy is running on 213.239.206.82)

Dear admin, could you take a look on the httpds logfile to give me a hint how I can access SD forum without using a proxy. Thanks in advance

Kind regards
Schnoog


(Paul) #2

I’ve heard more people about that, 1 from germany, other one from France. They couldn’t visit the forum as well.


(badman) #3

Thanks schnoog, we’re looking into it.


(Indloon) #4

Same thing happened here,but after new router it seems to be okay.


(Crytiqal) #5

Some errors in the DNS lookup from your router/provider?


(schnoog) #6

No, DNS request is handled correctly.
When I use SD IP (95.154.239.99) instead of the URI the same issue occours (can connect via proxy, not directly).


(Randles) #7

Hi Schnoog,

can you send us some pingplotter (or equivalent) output so I can track down the issue? (95.154.239.99) We’ll do the same in the reverse !


(Ruben0s) #8

Same here, I can’t visit the forum on my pc for like 1 month. It does work on my mobile( different internet provider). A friend has exactly the same problem( we both have the same provider, www.alice.nl).

I can’t visit the homepage/forum (the whole site times out).

It works with a proxy though.

This is the error: http://imageshack.us/photo/my-images/641/wadi.png/

Pingplotter image: http://imageshack.us/photo/my-images/205/awdai.png/
My ip: 93.125.224.26


(Randles) #9

Ruben0s is that the same today? Can you send us some pingplotter output?


(Randles) #10

damn Ruben0s you read my mind !


(schnoog) #11

Here`s a traceroute… but even on my proxy the route breaks at 87.117.211.50 , so this is not a real hint :frowning:

ICMP ping echo seems disabled at your side

traceroute 95.154.239.99
traceroute to 95.154.239.99 (95.154.239.99), 30 hops max, 40 byte packets using UDP
 1  static.88-198-32-65.clients.your-server.de (88.198.32.65)  0.703 ms   0.638 ms   0.670 ms
 2  hos-tr1.juniper1.rz6.hetzner.de (213.239.229.1)  0.210 ms hos-tr4.juniper2.rz6.hetzner.de (213.239.252.129)  0.256 ms hos-tr1.juniper1.rz6.hetzner.de (213.239.229.1)  0.222 ms
 3  hos-bb1.juniper4.ffm.hetzner.de (213.239.240.230)  3.426 ms   3.437 ms   3.439 ms
 4  r1fra1.core.init7.net (82.197.166.85)  10.790 ms   7.833 ms   7.737 ms
 5  r1ams1.core.init7.net (77.109.128.154)  10.169 ms r1lon1.core.init7.net (77.109.128.37)  17.488 ms r1ams1.core.init7.net (77.109.128.154)  10.129 ms
 6  r1lon1.core.init7.net (77.109.128.150)  16.216 ms te8-4.core1.thn.as20860.net (195.66.224.207)  15.307 ms r1lon1.core.init7.net (77.109.128.150)  16.101 ms
 7  te8-4.core1.thn.as20860.net (195.66.224.207)  16.382 ms   16.399 ms 593.net1.north.dc5.as20860.net (62.233.127.174)  16.122 ms
 8  593.net1.north.dc5.as20860.net (62.233.127.174)  17.202 ms   17.196 ms 87.117.211.50 (87.117.211.50)  16.593 ms
 9  87.117.211.50 (87.117.211.50)  17.582 ms * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

Seems like your fw keeps dropping my traffic ;(


(Paul) #12

For me, I’ve no problems with the site, it’s just working. But it doesn’t seem to be very stable.

The ping request gave me the following


C:\Users\Paul>ping 95.154.239.99

Pingen naar 95.154.239.99 met 32 bytes aan gegevens:
Time-out bij opdracht.
Time-out bij opdracht.
Time-out bij opdracht.
Antwoord van 95.154.239.99: bytes=32 tijd=60 ms TTL=51

Ping-statistieken voor 95.154.239.99:
    Pakketten: verzonden = 4, ontvangen = 1, verloren = 3
    (75% verlies).

De gemiddelde tijd voor het uitvoeren van één bewerking in milliseconden:
    Minimum = 60ms, Maximum = 60ms, Gemiddelde = 60ms

C:\Users\Paul>ping 95.154.239.99

Pingen naar 95.154.239.99 met 32 bytes aan gegevens:
Antwoord van 95.154.239.99: bytes=32 tijd=50 ms TTL=51
Antwoord van 95.154.239.99: bytes=32 tijd=48 ms TTL=51
Antwoord van 95.154.239.99: bytes=32 tijd=78 ms TTL=51
Antwoord van 95.154.239.99: bytes=32 tijd=64 ms TTL=51

Ping-statistieken voor 95.154.239.99:
    Pakketten: verzonden = 4, ontvangen = 4, verloren = 0
    (0% verlies).

De gemiddelde tijd voor het uitvoeren van één bewerking in milliseconden:
    Minimum = 48ms, Maximum = 78ms, Gemiddelde = 60ms


Traceroute did this:


C:\Users\Paul>tracert 95.154.239.99

Traceren van de route naar 95.154.239.99 via maximaal 30 hops

  1   <1 ms   <1 ms   <1 ms  192.168.1.1
  2    35 ms    34 ms    34 ms  s529c1c01.adsl.wanadoo.nl [82.156.28.1]
  3    39 ms    39 ms    38 ms  V1014.dr4-asd6.nl.euro.net [194.134.158.144]
  4    39 ms    40 ms    39 ms  PC27.cr1-asd6.nl.euro.net [194.134.161.61]
  5    38 ms    40 ms    39 ms  PC18.er1-asd6.nl.euro.net [194.134.161.102]
  6    40 ms    47 ms    48 ms  online-telecity1.telecity3f.jointtransit.nl [217
.170.18.130]
  7    39 ms    40 ms    39 ms  Te3-3.ar7.AMS2.gblx.net [208.50.237.193]
  8    48 ms    48 ms    47 ms  IOMART.TenGigabitEthernet7-1.ar4.LON3.gblx.net [
64.211.1.190]
  9    79 ms    76 ms    76 ms  202.core1.thn.as20860.net [62.233.127.11]
 10    82 ms    97 ms    82 ms  593.net1.north.dc5.as20860.net [62.233.127.174]

 11    70 ms    69 ms    70 ms  87.117.211.50
 12     *        *        *     Time-out bij opdracht.
 13     *        *        *     Time-out bij opdracht.
 14     *        *        *     Time-out bij opdracht.
 15     *        *        *     Time-out bij opdracht.
 16     *        *        *     Time-out bij opdracht.
 17     *       48 ms    49 ms  95.154.239.99

De trace is voltooid.


(Ruben0s) #13

it works again, seems like you fixed it already :slight_smile:

http://imageshack.us/photo/my-images/818/wadwa.png/


(Randles) #14

I’ve enabled ICMP so we can diagnose the problem better.

Does the website work for you now?

I made a change in the week before Christmas that might have been the cause, but I revoked this change a few days ago. So it didn’t seem to fit as the cause of your problem.

I’m hoping that you guys are reporting a problem that unbeknownst to you (because of Proxy) was fixed a few days ago.


(Ruben0s) #15

The website does work now, but 40 minuts ago it didn’t (I tried it without a proxy). Today was the first time that I used a proxy to connect to this website, so I could post an image.


(schnoog) #16

Works again without proxy, thank you very much :slight_smile:
(3 hours ago no chance w/o proxy)

Kind regards
Schnoog