I’d wager that your bandwidth is spiking to limit pretty often with it being shared amongst that many people. An easy way to test this is to bring up a command prompt (start, run and type cmd and hit enter). Then type the below:
Let it go for 20-30 minutes while you play DB. Then come back to it and hit ctrl + c to stop it. You’ll get something like the below. Look at your minimum, your maximum and your “Lost = X”. You can also scroll through the pings as well. If you see a lot of variation between your minimum and your maximum then you either have an issue with your ISP or your local connection due to people spiking the bandwidth. If it’s the latter issue there are certain routers that can prevent this from happening.
Pinging google.com [216.58.218.174] with 32 bytes of data:
Reply from 216.58.218.174: bytes=32 time=25ms TTL=53
Reply from 216.58.218.174: bytes=32 time=23ms TTL=53
Reply from 216.58.218.174: bytes=32 time=16ms TTL=53
Ping statistics for 216.58.218.174:
Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 25ms, Average = 21ms
Control-C[/quote]
So i did the test:
Packets: Sent = 1068, Received = 1068, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 28ms, Average = 21ms
Seems pretty good to me, but i’m still hitting 200 ping ingame :([/quote]
I’d wager that your bandwidth is spiking to limit pretty often with it being shared amongst that many people. An easy way to test this is to bring up a command prompt (start, run and type cmd and hit enter). Then type the below:
Let it go for 20-30 minutes while you play DB. Then come back to it and hit ctrl + c to stop it. You’ll get something like the below. Look at your minimum, your maximum and your “Lost = X”. You can also scroll through the pings as well. If you see a lot of variation between your minimum and your maximum then you either have an issue with your ISP or your local connection due to people spiking the bandwidth. If it’s the latter issue there are certain routers that can prevent this from happening.
Pinging google.com [216.58.218.174] with 32 bytes of data:
Reply from 216.58.218.174: bytes=32 time=25ms TTL=53
Reply from 216.58.218.174: bytes=32 time=23ms TTL=53
Reply from 216.58.218.174: bytes=32 time=16ms TTL=53
Ping statistics for 216.58.218.174:
Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 25ms, Average = 21ms
Control-C[/quote]
So i did the test:
Packets: Sent = 1068, Received = 1068, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 28ms, Average = 21ms
Seems pretty good to me, but i’m still hitting 200 ping ingame :([/quote]
How about your speed of connection? Are you playing on servers far away from your physical location? Try bringing up server browser and see what is the lowest ping you can get and see if they are the same for the servers in that region. How is your internet with regards to watching movies etc?[/quote]
I live in Asia so i play on Asia servers only, back then my ping always around 30~, but for the past 1 month, server browser shows i got 200 for most server. But the funny thing is when i try to connect to a server that server browser shows that i got 200, but then i actually got 30 ingame, and so on for the way around, server browser shows 30, i got 200 ingame, really weird.
I also play CSGO and Battlefield 4, and they are just fine, watching full hd movie online also no problem, Only DB that has this issue. And i know i’m not the only 1, my friends are from various country in asia also experience this issue.
I was recently in Asia for Christmas break and I lived in Hong Kong during that week and a half. I played DB with 20 ping both in game and server browser. I am not sure what is up.
I’d wager that your bandwidth is spiking to limit pretty often with it being shared amongst that many people. An easy way to test this is to bring up a command prompt (start, run and type cmd and hit enter). Then type the below:
Let it go for 20-30 minutes while you play DB. Then come back to it and hit ctrl + c to stop it. You’ll get something like the below. Look at your minimum, your maximum and your “Lost = X”. You can also scroll through the pings as well. If you see a lot of variation between your minimum and your maximum then you either have an issue with your ISP or your local connection due to people spiking the bandwidth. If it’s the latter issue there are certain routers that can prevent this from happening.
Pinging google.com [216.58.218.174] with 32 bytes of data:
Reply from 216.58.218.174: bytes=32 time=25ms TTL=53
Reply from 216.58.218.174: bytes=32 time=23ms TTL=53
Reply from 216.58.218.174: bytes=32 time=16ms TTL=53
Ping statistics for 216.58.218.174:
Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 25ms, Average = 21ms
Control-C[/quote]
So i did the test:
Packets: Sent = 1068, Received = 1068, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 28ms, Average = 21ms
Seems pretty good to me, but i’m still hitting 200 ping ingame :([/quote]
How about your speed of connection? Are you playing on servers far away from your physical location? Try bringing up server browser and see what is the lowest ping you can get and see if they are the same for the servers in that region. How is your internet with regards to watching movies etc?[/quote]
I live in Asia so i play on Asia servers only, back then my ping always around 30~, but for the past 1 month, server browser shows i got 200 for most server. But the funny thing is when i try to connect to a server that server browser shows that i got 200, but then i actually got 30 ingame, and so on for the way around, server browser shows 30, i got 200 ingame, really weird.
I also play CSGO and Battlefield 4, and they are just fine, watching full hd movie online also no problem, Only DB that has this issue. And i know i’m not the only 1, my friends are from various country in asia also experience this issue. [/quote]
That definitely sounds like a routing issue. Using the post I linked would help you identify exactly where the issue is with your route and you can use that information to talk to your ISP and see if there is anything they can/will do. Many won’t touch routing on an individual account issue for something potentially isolated like this but some do. And there isn’t anything that DB devs/Nexon can do to fix this for you either.
The CS:GO and BF4 servers are most likely not located in the physical location or even the same area of the world which means that they are fine because you aren’t going through a congested network to get there but for the DB data center that hosts all of the servers in your area might be. Sadly, there might not be much you can do about it other than find out the exact issue for yourself.
Damn, I feel for you @Sploosh. Having ping related issues is extremely frustrating and often really hard to have your ISP fix. (not because they can’t, but because they won’t take ownership of the problem even if it is on their side)
This issue is likely on your ISP’s end, but they are likely going to make you run through hoops before they even take ownership of the problem or help you fix it.
If you are still having issues try of of these steps:
-Isolate your computer to the modem (or modem/router combo unit) your ISP provides you with. Also make sure you connect via an ethernet cable, and that no other computer is connected to your modem either through ethernet or wireless at that time. Run another ping test and record the results. Test in game as well, and see if you notice the same problem.
-Disconnect that PC from the network and test with a different with a different PC connected instead, again with an ethernet cable. Run ping test, and record results again… also test in game.
-Test one last time with a different ethernet cable with whichever computer you were last testing with. Run ping tests and record results.
Doing this will rule out multiple things and help you get your issue fixed faster.
If you are still having issues after all of those steps, you’ve proven to yourself that it doesn’t appear to be an issue with…
PCs, Ethernet Cables, Wireless.
This leaves either the modem/router unit or ISP network likely at fault.
If you’ve ran through the steps and your issue was resolved however, you might have found the cause of the problem, otherwise its time to call up your ISP, provide them with the troubleshooting steps you’ve taken
I’d love you offer further assistance if needed but I’m gone on vacation for a week starting tonight. Good luck!
[quote=“SnakekillerX;139751”]Damn, I feel for you @Sploosh. Having ping related issues is extremely frustrating and often really hard to have your ISP fix. (not because they can’t, but because they won’t take ownership of the problem even if it is on their side)
This issue is likely on your ISP’s end, but they are likely going to make you run through hoops before they even take ownership of the problem or help you fix it.
If you are still having issues try of of these steps:
-Isolate your computer to the modem (or modem/router combo unit) your ISP provides you with. Also make sure you connect via an ethernet cable, and that no other computer is connected to your modem either through ethernet or wireless at that time. Run another ping test and record the results. Test in game as well, and see if you notice the same problem.
-Disconnect that PC from the network and test with a different with a different PC connected instead, again with an ethernet cable. Run ping test, and record results again… also test in game.
-Test one last time with a different ethernet cable with whichever computer you were last testing with. Run ping tests and record results.
Doing this will rule out multiple things and help you get your issue fixed faster.
If you are still having issues after all of those steps, you’ve proven to yourself that it doesn’t appear to be an issue with…
PCs, Ethernet Cables, Wireless.
This leaves either the modem/router unit or ISP network likely at fault.
If you’ve ran through the steps and your issue was resolved however, you might have found the cause of the problem, otherwise its time to call up your ISP, provide them with the troubleshooting steps you’ve taken
I’d love you offer further assistance if needed but I’m gone on vacation for a week starting tonight. Good luck![/quote]
I actually did a few of these things, but after a day or two, the problem appears to have sorted itself out. Thank you very much for the response though! I know it was most likely on the ISP’s end, but they never take responsibility. I’m guessing they were having a problem or something and did fix it thankfully.
