On Reporting Hackers ~ The Best Way to Report Hackers

[Pecka]

Sorry guys I know it’s really not ideal right now. The report a player function can’t come soon enough. It is being tested and worked on as we speak so we thank you for the patience. As for a new anticheat- that will happen even sooner.

Great to hear some in-game report function is gonna be implemented.

What about allowing to “vote kick” in competitive? Would save a lot of pain and a lot of unecessary deranks

[Ardez1]

[quote=“MissMurder;67042”]Sorry guys I know it’s really not ideal right now. The report a player function can’t come soon enough. It is being tested and worked on as we speak so we thank you for the patience. As for a new anticheat- that will happen even sooner.

Great to hear some in-game report function is gonna be implemented.

What about allowing to “vote kick” in competitive? Would save a lot of pain and a lot of unecessary deranks :D[/quote]

What is more likely(but unconfirmed) is that comp matches where a cheater was involved would be void(based on in-game reports and subsequent action taken by a GM). But that is just speculation.

[Mister_Wiggles]

So I just reported my 3rd hacker since I started playing and realized that the current way to do so is so tedious its actually painful. Wouldn’t it be alot easier to just have a dedicated section where you can just submit footage or screenshots instead of having to remember the server number and what time you were playing along with having to explain what hack the suspect was using. Until the new anti-cheat is implemented I generally think that the reporting method needs a rethink.

[Dirmagnos]

That would be a full time job in and of itself.

In other words, they simply dont want to spend any money on it. Since in most cases a GM+FM+vulunteer FM tandem tends to work quite well in those cases.

I prefer to think that they’re fucking off back to coding. They’re not ignoring any issue and as I’ve said before, a “no naming and shaming” policy is industry standard for all multiplayer games.

It became “standard” only a few years back, with increasing volume of low quality games, that are often riddled with various critical bugs and exploits, that in turn lead to extensive abuse.
Situation is also affected by rather lacking policing of games itself, that often short on even basic rule sets or clear punishment criteria.
It simply allows progressively slacking approach to go unnoticed.

Really…#gamergate ring a bell? Mobs on witchhunts is the internet default setting.

Gamergate is an excellent example of completely biased and overblown coverage of certain event. If you would actually bother to read on the issue, then both sides did quite harsh things, yet most of the media coverage were extremely positive towards “feminism in gaming” movement.
It wasnt mob, it was purely political “storm in a glass” coverage example.

You are quite unknowledgeable of the law then. Most countries have cyberstalking, bullying and harassment laws where the only criteria to be charged is that the victim feels fear. There have been suicides over this sort of harassment and no one wants to be even remotely implicated in a tragedy like that or named in a lawsuit.

No, its actually quite the opposite, most countries dosnt have such laws. Or those laws are so generic that implementing them is near impossible and their usefulness is nonexisting(starting with definitions and ending with punishments/fines).
Plus, its a blade that cuts both ways. Sure, to some extent it may be argued that publishing things like reports may be constituted as harassment or bullying, but from that point of view cheating can be defined as harassment as well.
And most of those legislations existed long be4 implementation of “no naming and shaming” standarts. Yet it never were a problem.

[Dirmagnos]

erm, double post
and i have no idea how to delete it

[Yackamov]

You’re confusing people like me putting up a list of banned people who had a ton of evidence against them with allowing people to post a screenshot and say a person was cheating without any serious collection or vetting of evidence.

I don’t think so. I think you’re confusing me with saying it’s OK to post garbage accusations. I too have worked against cheaters. I’ve worked in the gaming industry for ~20 years now. I’ve created both SW and HW cheat detection methods (and long since abandoned them because of the arms race it creates). I’ve been a competitive gamer for a bit longer. Everybody’s got bona-fides. They don’t matter in this conversation because it’s really just opinion.

On the competitive side, yes, you get idiots who post a screenshot and say “He went 100-0, he’s a cheater!” Like I said, those people are ignored and shunned. You and I are on the same page there. If you were with CAL, then you saw this yourself a number of times because it happened routinely during CAL leagues in BF. CPL, and CEVO as well. What didn’t get shunned was people posting up videos showing that one moment a triggerbot was not turned off and caught that single fire shot. Those were usually videos that the cheater made themselves and posted to youtube thinking they were safe. Video got posted, analyzed, and guys got busted.

even if I am somewhat disturbed by the mentality behind it and confused by what you think can be accomplished.

Why say that? Should I also say that I’m somewhat disturbed by the mentality behind not wanting to expose cheaters and confused by what you think can be accomplished by that?

P.S. Didn’t mean to create a monster with this discussion, but it’s fun to talk about regardless.

[Amerika]

[quote=“Amerika;67127”]You’re confusing people like me putting up a list of banned people who had a ton of evidence against them with allowing people to post a screenshot and say a person was cheating without any serious collection or vetting of evidence.

I don’t think so. I think you’re confusing me with saying it’s OK to post garbage accusations. I too have worked against cheaters. I’ve worked in the gaming industry for ~20 years now. I’ve created both SW and HW cheat detection methods (and long since abandoned them because of the arms race it creates). I’ve been a competitive gamer for a bit longer. Everybody’s got bona-fides. They don’t matter in this conversation because it’s really just opinion.

On the competitive side, yes, you get idiots who post a screenshot and say “He went 100-0, he’s a cheater!” Like I said, those people are ignored and shunned. You and I are on the same page there. If you were with CAL, then you saw this yourself a number of times because it happened routinely during CAL leagues in BF. CPL, and CEVO as well. What didn’t get shunned was people posting up videos showing that one moment a triggerbot was not turned off and caught that single fire shot. Those were usually videos that the cheater made themselves and posted to youtube thinking they were safe. Video got posted, analyzed, and guys got busted.

even if I am somewhat disturbed by the mentality behind it and confused by what you think can be accomplished.

Why say that? Should I also say that I’m somewhat disturbed by the mentality behind not wanting to expose cheaters and confused by what you think can be accomplished by that?

P.S. Didn’t mean to create a monster with this discussion, but it’s fun to talk about regardless.[/quote]

We didn’t allow naming and shaming on the CAL forums and CPL from people submitting evidence regardless of how good it was. We did use evidence given to us. We did have a ban list that a person would be added to once all evidence was vetted and confirmed to be the actual person. I assume leagues in DB will do exactly this (DC already did with a few people). But there is no place for it here as there isn’t an anti-cheat staff that is going to be vetting all the “evidence” presented on this forum. This is not a league, it’s a company forum. And no, I am not confusing anything because you want exactly that to be allowed here and I just can’t figure out what you hope to accomplish with allowing it.

If you want to report somebody for cheating then use the report system for Nexon until the in-game report system is in place. It goes directly to people who can and do ban people and they have actual tools at their fingertips to verify a lot of information that can’t be done on this forum.

[Backuplight]

[quote=“Amerika;67541”]If you want to report somebody for cheating then use the report system for Nexon until the in-game report system is in place. It goes directly to people who can and do ban people and they have actual tools at their fingertips to verify a lot of information that can’t be done on this forum.[/quote]Not sure what more than this people are looking for when the name/shame topic gets brought up every time. No matter how much proof you have, not sure how cluttering up the forums with it helps anyone - send it to the people that actually want to see it, I’d rather see new threads on things that actually promote discussion.

[Ardez1]

@Yackamov Your points rely on an audience that relies more on logic then emotion. That is hard to find these days. Many people are unable to look at something like cheating objectively. I think it is better to avoid the potential flame war(coming from the perspective of somebody who would have to clean it up) and avoid Name and Shame altogether. I feel that it accomplishes nothing and the real solution exists in simply reporting the violating users.

Hopefully that will be easier when in-game reporting is a thing.

[Kirel]

Despite the really tedious reporting system we have right now, I actually am extremely satisfied with the response time that Nexon’s support department has.

Literally this morning, I went to make a bowl of instant ramen. I finished said bowl and came back to check the ticket, only to find that the cheater was being investigated.

I’m not sure about you guys and how long you’ve been a part of this community, but I have hope in our developers and the time being spent on making our game better in the long run is more than enough to make me satisfied with being a part of this small group of players.

[ThatJohnS]

Uhm…what about people saying in steam reviews to download a hack, because its easier to get credits with it?

[Mister_Wiggles]

[quote=“Kirel;67687”]Despite the really tedious reporting system we have right now, I actually am extremely satisfied with the response time that Nexon’s support department has.

Literally this morning, I went to make a bowl of instant ramen. I finished said bowl and came back to check the ticket, only to find that the cheater was being investigated.

I’m not sure about you guys and how long you’ve been a part of this community, but I have hope in our developers and the time being spent on making our game better in the long run is more than enough to make me satisfied with being a part of this small group of players.[/quote]

I second that. The few times I’ve reported someone I’ve had a response almost instantly. But like you said, and I said the same earlier in this thread. The current system is incredibly tedious but all that will change when a new anti-cheat and reporting system come into play. The new anti-cheat wont completely remove hackers but it will reduce them drastically and maybe for a few days drive them away until the try and build a new method to cheat their way to a few extra credits.