Nexon support login failure - can't report hackers


(approvingGlow) #1

After hitting “Sign in” on
https://support-dirtybomb.nexon.net/hc/en-us/categories/200363289-Report-Abuse

i see the login screen asking for username/password for 2 seconds, then it directly forwards me to
https://www.nexon.net/api/v001/zendesk/sso?return_to=https://support-dirtybomb.nexon.net/hc/en-us/signin
which just shows

{“error”:{“code”:“401”,“type”:“Unauthorized”,“message”:“Unauthorized”}}

in plain text. I know this isn’t exactly your responsibility, but since this badly coded login page prevents me from submitting the problem to Nexon, this post is basically the last resort.

I regularily record video evidence, render & convert it, upload it to youtube and create tickets there. Besides me never being certain if there’s any point in doing so, it now also becomes technically impossible.

Firefox 38.0.5


(Ardez1) #2

Your login details should be the same you use to access these forums.

Try using another web browser.