Nexon Support is freaking dumb


(Trestos) #1

We had a comp. match right now and some guys of the enemy started hacking. So one of our players left the game and started to contact the Nexon Support and chatted live with a moderator. The first time today, we met a hacker, they said the guy who was hacking was offline and they only could do something if he is online.
Well our member had a live chat with a Nexon GM and wrote with him while he tried to endurance the fight against the hackers (Enemies had 2 hackers in game)
Luckily we were attacker at first so he had much time to do it and at start of the reround the Nexon GM wrote him, they couldn’t do anything to reason with the hacker right now.

What is fucking wrong with Nexon?
In other games you just need to contact the support and they don’t need 20 minutes and ban the guys but in Dirty Bomb the Nexon Support is just useless, a dumb pack of chillers who aren’t interested in this game anymore, i think

Here some proof again

REMOVED


(XavienX) #2

This game is still in Beta. They are really busy on working on an report system and an good anti-cheat system and also since there’s many hackers out there, they are overwhelmed with reports. You just gotta sit tight like all of us unfortunately.


(misspo) #3

@understandingKaleidoscope
Hi, i will tell you what will happen to your post:
Modered or deleted. No name/shaming policy.

But i support you, nexon service is not very good.
We will have news asap regarding anti cheat and report system. It’s just a question of weeks (-4).


(Trestos) #4

Sorry i just was raging. That was hilarious while you wait that someone ban them and no one comes for help