Login Error


(littleWeek) #1

Hello DirtyBomb Community,
My Problem is when I start DirtyBomb over Steam.
It show’s me “Sign in could not be completed.”.
But why? The game worked fine with no problems and now it is now working anymore.
Please help me.

I have already disabled by anvirus my firewall reinstalled the game but its not helps.

Here some error from the Launch.log: (If someone need more from the logs let it me know)


...

[0025.24:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/common/components/dialogs/signin.html
[0025.28:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/uib/template/modal/backdrop.html
[0025.29:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/uib/template/modal/window.html
[0025.34:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/common/components/dialogs/dialog.html
[0025.45:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/font/DINPro-Medium.svg
[0025.63:2016.09.30-13.02.31] Error: Failed to read file '..\..\ShooterGame\Content/WebAssets/data/blindboxes.json' error ()
[0025.70:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/lib/font-awesome-4.5.0/fonts/fontawesome-webfont.svg
[0025.70:2016.09.30-13.02.31] Log: [ERROR] [object Object]
[0025.70:2016.09.30-13.02.31] Log: [ERROR] Init rejected during state setup
[0025.70:2016.09.30-13.02.31] Log: [ERROR] [object Object]
[0025.70:2016.09.30-13.02.31] Log: [ERROR] %c15:02:31 %cSignInDialogCtrl%c {"state":"authenticating","error":"authentication_failure","error_code":0}
[0025.71:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/common/components/dialogs/dialog-message.html
[0025.71:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/frontend/states/header.html
[0025.71:2016.09.30-13.02.31] Log: Looking in archive for file : coherent/frontend/states/footer.html
[0026.04:2016.09.30-13.02.32] Log: [ERROR] TypeError: Cannot read property 'promise' of null
    at new <anonymous> (coui://coherent/frontend/states/states.js:77:6)
    at Object.instantiate (coui://coherent/lib/angular-1.5.8/angular.js:4733:14)
    at $controller (coui://coherent/lib/angular-1.5.8/angular.js:10369:28)
    at Object.<anonymous> (coui://coherent/lib/angular-ui-router-0.2.15/angular-ui-router.min.js:7:23333)
    at coui://coherent/lib/angular-1.5.8/angular.js:1247:18
    at invokeLinkFn (coui://coherent/lib/angular-1.5.8/angular.js:9934:9)
    at nodeLinkFn (coui://coherent/lib/angular-1.5.8/angular.js:9335:11)
    at compositeLinkFn (coui://coherent/lib/angular-1.5.8/angular.js:8620:13)
    at publicLinkFn (coui://coherent/lib/angular-1.5.8/angular.js:8500:30)
    at lazyCompilation (coui://coherent/lib/angular-1.5.8/angular.js:8844:25)
[0027.41:2016.09.30-13.02.33] Log: Retrying login after failure...
[0027.41:2016.09.30-13.02.33] ScriptLog: Refreshing DLC
[0027.41:2016.09.30-13.02.33] DevDlc: Looking for DLC...
[0027.41:2016.09.30-13.02.33] ScriptLog: Refreshing DLC Complete
[0028.03:2016.09.30-13.02.34] Log: [ERROR] Couldn't update regions: {"message":"A network failure occurred.","error":"network_failure","data":{},"isFirelineError":true,"isAccessDenied":false,"isIdentityMaxParties":false,"isInvalidGrant":false,"isInvalidOperation":false,"isInsufficientCharges":false,"isInternalFailure":false,"isInvalidSessionState":false,"isItemDisabled":false,"isLicenseInactive":false,"isLicenseUnavailable":false,"isLowlevelTypeMismatch":false,"isMissingSessionReservation":false,"isNetworkFailure":true,"isOfferExhausted":false,"isOfferExpired":false,"isOfferInactive":false,"isOfferUniqueDuplicateFailure":false,"isPermissionDenied":false,"isReservationRejected":false,"isResourceNotFound":false,"isSessionLimitReached":false,"isSessionTerminating":false,"isTemporarilyUnavailable":false,"isTimeout":false,"isUnavailable":false,"isConnectionIssue":true,"isServiceIssue":false,"isTemporary":true,"hasSeverity":false,"isInformationSeverity":false,"isMinorSeverity":false,"isMajorSeverity":false,"isCriticalSeverity":false,"stack":"Error
    at Error.c (coui://coherent/common/services/errors/errors.js:27:27)
    at Error.FirelineError (eval at <anonymous> (coui://coherent/common/services/errors/errors.js:34:37), <anonymous>:1:41)
    at unmarshalError (coui://coherent/common/services/engines/engines-game.js:43:12)
    at unmarshalAndRejectError (coui://coherent/common/services/engines/engines-game.js:55:12)
    at processQueue (coui://coherent/lib/angular-1.5.8/angular.js:16383:28)
    at coui://coherent/lib/angular-1.5.8/angular.js:16399:27
    at Scope.$eval (coui://coherent/lib/angular-1.5.8/angular.js:17682:28)
    at Scope.$digest (coui://coherent/lib/angular-1.5.8/angular.js:17495:31)
    at Scope.$apply (coui://coherent/lib/angular-1.5.8/angular.js:17790:24)
    at coui://coherent/lib/angular-1.5.8/angular.js:18088:22"}
[0033.02:2016.09.30-13.02.39] Log: Retrying login after failure...
[0033.02:2016.09.30-13.02.39] ScriptLog: Refreshing DLC
[0033.02:2016.09.30-13.02.39] DevDlc: Looking for DLC...
[0033.02:2016.09.30-13.02.39] ScriptLog: Refreshing DLC Complete
[0038.60:2016.09.30-13.02.44] Log: Retrying login after failure...
[0038.60:2016.09.30-13.02.44] ScriptLog: Refreshing DLC
[0038.60:2016.09.30-13.02.44] DevDlc: Looking for DLC...

...


#2

Hello.

Sending your log is definitely helpful.
Please do so described in this thread.

http://forums.dirtybomb.nexon.net/discussion/32343/how-to-report-game-stalls-stuttering

Good luck! :slight_smile: