Log in issue i have been having for the past few weeks


(trendyNecktie) #1

i have been having a log in problem every time i open dirty bomb through steam, it starts up fine but the loading screen will freeze for a few seconds then go black then i will get the msg

“ERROR
sign in could not be completed
visit dirty bomb forms for more information”

this has been going on for the past 3-4 weeks on my main gaming computer. I have the game working on my labtop with no problems beside it is not a gaming set up so i have to keep the settings really low and i get lag because it is not the best labtop so i know it is nothing with the my side. I have tried many things from creating a new account and re-downloading because i thought i got banned, re-downloading, installing the NVIDIA update suggested in a forum, running the game as administrator/ running steam as administer and i have sent msgs to the tech support but they have not msg me back in the past 5 days since i posted. pls help i really like this game but i just cant get fully invested into the game on the labtop that i have been forced to used because of this problem. I hope to hear some one has found a solution to this problem.


(GoobyOfPls) #2

This most likely means that you have a sort of malware on your computer, maybe a virus.

I’d scan and check, and if anything is found that is most likely your problem.

Otherwise submit a ticket via the following link:
https://support-dirtybomb.nexon.net/hc/en-us


(ultraUnity) #3

I’ve been having the same problem. I’ve uninstalled and reinstalled, checked my firewall and a few other little things but still the same problem. I had problems with my pc so I completely reset it a few days ago and download the game a few hours after that so I don’t know what could be the problem. Any advice would be great!