Instant Crash to desktop

Betterhalf · 2015-07-25 20:06:32 UTC

I am unable to get Dirty Bomb to launch since the last patch. I have uninstalled and reinstalled. Deleted the UnrealEngine3 folder and even tried to edit my UI since i was told those were all possible fixes. Nothing has corrected the issue. I get instant crash. When i tried to verify the game in Steam it says 1 file was missing and would be reacquired repeatedly.

Betterhalf · 2015-07-25 20:29:02 UTC

Also I dont think I have ever had the name RoyalVase. Not sure who this account is but they registered under my e-mail?? Can i change that?

Betterhalf · 2015-07-26 18:00:47 UTC

Still haven’t been able to resolve either of these issues. I have reinstalled a few time now. The game is crashing before any boxes open.

Betterhalf · 2015-07-26 18:03:38 UTC

Problem signature:
Problem Event Name: APPCRASH
Application Name: ShooterGame-Win32-Shipping.exe
Application Version: 1.0.47926.0
Application Timestamp: 55ae5b3f
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18881
Fault Module Timestamp: 51da3e00
Exception Code: c0000022
Exception Offset: 0006f52f
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

This is the detail problems for windows crash screen.

Mr.Dubstab · 2015-07-26 22:46:09 UTC

This might help you!

Betterhalf · 2015-07-27 17:26:07 UTC

I deleted the UnrealEngine3 folder the first time i reinstalled. It did not help. When I verify my game through steam it consistently says 1 file missing, will be reacquired. But does not download or fix anything. Is this what your game was doing?

I don’t seem to be able to find the UnrealEngine3 folder when looking for it on this reinstall. Searching does not find it either. Do I have to do something to fix that?

I have also reinstalled steam since someone said that might help. So far no go.

Edit: I am on BuildID:702822 - Not sure if this helps

HyperionPI · 2015-07-28 20:20:46 UTC

Have you verified as an admin? Try shutting down steam and running it as an administrator, then right click Dirty Bomb in your library and verify your game cache. If this fails, you may want to uninstall and re-install again just to be sure. If this still fails, create a support ticket.

Betterhalf · 2015-10-04 20:04:37 UTC

Opened a support ticket today. The last patch which gave us Phoenix seemed to fix it. Then with the fine tuning right after it, boom broken again. Not sure what else to do.