In app purchase error

(QEDinosaur) #1

When I bought some RAD bucks (sweet zombie costume’d Angela here I come) it said I couldn’t connect, and my RAD bucks didn’t increase. I tried again, it worked, but then I was given twice the amount I tried to get (the £6.99 pack). I’m assuming this means I accidentally bought two; how would I go about getting the second lot removed and a refund?

(Sandman77) #2

ask support they are nice and fast.

(QEDinosaur) #3

How do I get hold of them?

(Warchest_Andy) #4

http://support.warchest.com/home

You can submit a ticket from there but read this first as it might save time:

http://support.warchest.com/entries/21722966-Can-I-refund-or-return-purchases-made-in-the-Apple-Store-What-if-I-was-charged-twice-when-buying-RAD

It looks like you may need to liaise with Apple.