Nexon America is always pleased to hear from our players and fans, and we welcome comments and feedback regarding our current games, products and services. Sometimes, however, there can be confusion over how those comments or feedback will be treated. To avoid such confusion, please note the following terms that will apply to any ideas, suggestions, proposals, comments, feedback or other such submissions:
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Any submission of any kind that comments or provides feedback on our current games, products or services, or submissions that suggest or mention new or expanded content, features, games, products, services or similar ideas, will be governed under this policy unless stated otherwise.
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Certain interactions with Nexon America will not be governed by this policy. For example, any communication with our Customer Support team will be treated in accordance with the Nexon America privacy policy. Any interaction that is exempt from this policy will state so.
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Personally identifiable information will always be treated in accordance with our privacy policy. However, the inclusion of personally identifiable information into a submission that would otherwise be governed by this policy will not cause the entire submission to be subject to our privacy policy. Instead, only your personally identifiable information will be subject to our privacy policy.
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Nexon America shall have no obligations concerning the submissions governed by this policy, including but not limited to, no obligation to return any materials or acknowledge receipt of any unsolicited submission.
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Any submission sent to Nexon America (including posting in our forums, as comments to blog posts, social media responses, etc.) that is subject to this policy will be treated by Nexon America as non-confidential and non-proprietary.
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Nexon America shall be free to use such information on an unrestricted basis. This includes, without limitation, the right to use, redistribute, or disclose the unsolicited submission, in whole or in part, for any purpose and in any way, without any compensation to you or any third party.
Thank you and keep the creativity coming!