I reinstalling my PC and lost my progess!


(tartAnemone) #1

Hi! I reinstalling my PC and lost my progess, credits, loadouts, everything, and I do not know what to do, how can i back my progess? anyone can help ?
Thanks in advance!
Whorzee


(RyePanda) #2

You should contact nexon customer support


(HonourBound) #3

Not sure how that’s possible but yeah like RyePanda said, contact nexon customer support

also, this should be in the tech support section


(Faraleth) #4

You should contact support: https://support-dirtybomb.nexon.net/hc/en-us/requests/new

All data is tied to Steam and stored on the Nexon servers - there is no way a simple reinstall would cause you to lose any kind of data. Make sure you are logging into your previous STEAM account, as all account information is tied to that.

Going to close this now, please contact support for further assistance.