HUD was invisible during the match


(wildWarlock) #1

Hey there,
I have a issue with my HUD. Occasualy it will dissapear when the match would load up and started. It usually happeneds after the second match and lasts on untill I force close the game in task manager. Currently am on Windows 10 Pro version but this occured to me on Windows 8.1 Pro as well. In the link I will post a picture of this: https://drive.google.com/file/d/0B-DRi9v0g64CdEItb3U3VEFVV0E/view?usp=sharing
Thank you for helping me in advance


(NxA_Noxie) #2

Hello,
we will need more information before we can look into your issues.
-Detailed information on what the issue is and what you were doing when it happened.

  • Screen shots of any error messages
    -System spec (graphics cards, OS, ram etc).
    -Latest drivers Y/N.

I would also suggest submitting a ticket to our support team.


(wildWarlock) #3

Hey there,
Thank you for your help and fast reply.

  • It happends out of nowhere, usually when the map changes on server. When it loads up the match, I just have this view, without weapons, but when I scroll the weapons, they show up. Will try to record it, since I cant get screenshots of the gameplay itself, they are black.
  • System specs are: AMD Radeon R7 250 OC 1gb version, 4 GB RAM, AMD A6-5400K APU overclocked to 4 Ghz from 3.60 Ghz, Windows 10 Pro 64 bit version.
  • Drivers are the latest ones from AMD, 15.7.1
    Will submit it to support team thank you for notifying me.
    Will edit this post with a video link of this error.

Take care