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Work hard at keeping out cheaters.
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Use incentive or simply force most of your population into MM.
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(long goal) find a way to make the games a tad shorter, perhaps map rework?
You push this as a competitive game. You advertise for it through competition. You go hard on the PR before open beta about how this game is hard, and you aren’t out to make it easy for newcomers to learn. You put effort into ranks and seasons. Yet, matchmaking is a barren wasteland that takes ages to find a game, and ends up with a crappy result.
Complaints against MM
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Difficulty - either it’s a stop or you’re getting stomped. This is fixed by a larger pool of players in queue so they can be appropriately matched.
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Cheaters - this needs to be taken on as a #1 priority, but even still, with a much larger pool of players, encounters with hackers will be less frequent.
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“But I just want to pub”. That’s fine, but a huge number of people looking to play competitive games don’t want to just pub. It’s boring. When there’s nothing on the line, the charm of a game quickly fades. This is a competitive game right? Then maybe prioritize that aspect of it. Besides, devs have been quoted as saying the game is balanced around 5v5 Stopwatch.
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“It takes too long to get a match”. Again, fixed by a larger pool of players.
Your game is bleeding players and not even retaining your most die hard fans. This is because the pub experience sucks, straight up. Some people might have fun with it, but that’s not the group of people you’re trying to market to or capture.
What have my friends and I been doing for the past few weeks? Playing Rocket League. With a controller. The reason why we have is extremely simple. We can consistently and quickly get into matches against another group of people with a relatively similar skill level and try to win. When it’s over, we can do it again, and get in another game within 30 seconds.
Matchmaking is the secret sauce to making a difficult competitive game stay alive. If you’re new, and the game is hard, that’s fine, cause you get queued against players who are just a bad. If you’re a vet and quite good, you are pushed to do well because the competition is stiff.
Phantom, aim punch, weapon and ability balance, all of that is almost meaningless compared to how important this is for enticing players to keep playing. Those are the things that you complain about in between queuing, because competition is so addicting that you immediately go back for more. At that point, you’re ironing out details. Right now, you’re trying to iron out details on a sinking ship. Give it a boost and fix your game before it’s too late.