How long will my account be suspended?


(Logical) #1

I started to play Dirty Bomb a couple weeks ago, I put about $30 into the game already and I received an account suspension the next day I logged on. I was wondering If I was permanently suspended or just for a limited amount of time.

Code: NxABS_DT_1_NGS_Hash


#2

Hello.

In most cases your account gets suspended if you have been cheating or running a program which NGS detects as cheat.
Either way you can submit a support ticket stating your situation if you haven’t done so yet via the following link.

https://support-dirtybomb.nexon.net/hc/en-us/requests/new

Good luck! :slight_smile:


(Logical) #3

[quote=“Kirays;200299”]Hello.

In most cases your account gets suspended if you have been cheating or running a program which NGS detects as cheat.
Either way you can submit a support ticket stating your situation if you haven’t done so yet via the following link.

https://support-dirtybomb.nexon.net/hc/en-us/requests/new

Good luck! :)[/quote]

So is it a permanent ban or just temporarily?


#4

Unfortunately nobody here on the forum can tell you that.
You have to ask support.


(joshingRaven) #5

I got the same issues, dont bother to go to the technical support and submit a ticket. You’ll get the Due to the nature of this situation, I am sorry to inform you that I will not be able to release your account. I apologize for any inconvenience this has caused you." so you might want to either create a new id or find a new game :smiley: