How is Nexon going to adress all the hackers ruining the game?

[Sgt]

I’m sick and tired of seeing obvious hackers and still have no chance of reporting them! How is this going to be adressed?

Why on earth isn’t DB connected through VAC? Obviously the current anti-hack system is not working as intended…!

[SteelMailbox]

There are multiple threads and posts about this already.
@Ardez @Amerika

[Ardez1]

There is no such thing as a silver bullet to stop cheaters. They will always be around in any FPS game. NGS represents the best way for Nexon to deal with them because they can control it directly, without needing to go through a third party company.

Now as far as you seeing cheaters goes, we invite you to report them to Nexon support so they can be banned. Hopefully in game reporting should be introduced soon, so that process will get much easier.

[JesseKomm]

They’re working very hard on fixing the anti-cheat, it’s brand new so it was bound to have problems. This issue has been brought up in several threads though so don’t be surprised if yours gets closed. They don’t have plans on using VAC or any other third party anti-cheat because with NGS it gives Nexon a direct line to the bans instead of going through a middleman(Yes that IS a problem for some games).

[Sgt]

I understand they dont want to use a third-party to ban the cheaters, but maybe focus more on the reporting issue (and maybe the software itself, since it’s obviously not doing its job when it comes to auto-detect) instead of introducing new mercs / tweaking engines etc?

I understand if it’s getting closed

[JesseKomm]

[quote=“captivatingUniverse;76903”]I understand they dont want to use a third-party to ban the cheaters, but maybe focus more on the reporting issue (and maybe the software itself, since it’s obviously not doing its job when it comes to auto-detect) instead of introducing new mercs / tweaking engines etc?

I understand if it’s getting closed :)[/quote]

Next update(Which is releasing a new merc that you are concerned is taking up their time) is also introducing an in-game easy to use report feature, and I’m fairly certain it’ll fix some issues with the anti-cheat. In fact Phoenix is the small part of that update, that’s something many people seem to forget.

[iGeeBee]

Title says enough. In general play I rarely spotted any heinous cheaters whilst playing. Now today I’ve run into three different ones in the course of two different sessions. What was the point of the new anti-cheat, exactly?

Problem seems worse than before. And you know, it never fails that when I check their steam profiles, there are VAC/Game bans. If this increase is maintained I think it’ll be about time to part ways with DB as I have other FPS with similar issues.

[Ardez1]

[quote=“captivatingUniverse;17248”]I’m sick and tired of seeing obvious hackers and still have no chance of reporting them! How is this going to be adressed?

Why on earth isn’t DB connected through VAC? Obviously the current anti-hack system is not working as intended…![/quote]

VAC is actually a terrible Anti-Cheat for a f2p game. It takes quite a while for any banning to happen and it would be 100% in the hands of Valve to determine what programs are banned. This means the response time would be miserable for any needed changes or newly blacklisted programs.

If you think VAC is all powerful, lookup the cheating in CS:GO and TF2. Cheating is common in all FPS games, it is just a bit more common in f2p FPS games. All that means is the community needs to help out more then in other games to deal with the problem faster. Hopefully with in game reporting we will see a massive decrease in the number of hackers.

[Sgt]

[quote=“JesseKomm;76905”][quote=“captivatingUniverse;76903”]I understand they dont want to use a third-party to ban the cheaters, but maybe focus more on the reporting issue (and maybe the software itself, since it’s obviously not doing its job when it comes to auto-detect) instead of introducing new mercs / tweaking engines etc?

I understand if it’s getting closed :)[/quote]

Next update(Which is releasing a new merc that you are concerned is taking up their time) is also introducing an in-game easy to use report feature, and I’m fairly certain it’ll fix some issues with the anti-cheat. In fact Phoenix is the small part of that update, that’s something many people seem to forget.[/quote]

I’m not forgetting that there are more to updates than new mercs etc, don’t get me wrong. Just saying that I feel they prioritized it bit wrong if hackers can run free and do as they please in a FPS-game where it’s so easy to spot hackers…

Also a huge issue (the way I see it) is that if a hacker gets banned, all he has to do is make a new account and he can keep hacking until he gets caught! This he can do over and over again and there’s not much we, as players, can do to stop it (read: reports resulting in a game-ban, instead of just an account-ban)

[Ardez1]

[quote=“captivatingUniverse;76911”][quote=“JesseKomm;76905”][quote=“captivatingUniverse;76903”]I understand they dont want to use a third-party to ban the cheaters, but maybe focus more on the reporting issue (and maybe the software itself, since it’s obviously not doing its job when it comes to auto-detect) instead of introducing new mercs / tweaking engines etc?

I understand if it’s getting closed :)[/quote]

Next update(Which is releasing a new merc that you are concerned is taking up their time) is also introducing an in-game easy to use report feature, and I’m fairly certain it’ll fix some issues with the anti-cheat. In fact Phoenix is the small part of that update, that’s something many people seem to forget.[/quote]

I’m not forgetting that there are more to updates than new mercs etc, don’t get me wrong. Just saying that I feel they prioritized it bit wrong if hackers can run free and do as they please in a FPS-game where it’s so easy to spot hackers…

Also a huge issue (the way I see it) is that if a hacker gets banned, all he has to do is make a new account and he can keep hacking until he gets caught! This he can do over and over again and there’s not much we, as players, can do to stop it (read: reports resulting in a game-ban, instead of just an account-ban)[/quote]

Any accounts associated to the account caught hacking is also banned(so main accounts/non-hacked accounts). However, as stated, they can make a new account still.

Unfortunately any method that could be used to permanently bar them from the game is quite avoidable. Between the easy access to proxies and hwid spoofing there really is no surefire way to ban a user 100%. They can always get back in.

There isn’t much as a publisher, that Nexon can do to stop it. The same is true of CS:GO, TF2, Rust, etc. Every popular game has hacks, the community and the Publisher just have to step up and do their best to keep it clean. There will be no silver bullet.

[JesseKomm]

[quote=“captivatingUniverse;76911”][quote=“JesseKomm;76905”][quote=“captivatingUniverse;76903”]I understand they dont want to use a third-party to ban the cheaters, but maybe focus more on the reporting issue (and maybe the software itself, since it’s obviously not doing its job when it comes to auto-detect) instead of introducing new mercs / tweaking engines etc?

I understand if it’s getting closed :)[/quote]

Next update(Which is releasing a new merc that you are concerned is taking up their time) is also introducing an in-game easy to use report feature, and I’m fairly certain it’ll fix some issues with the anti-cheat. In fact Phoenix is the small part of that update, that’s something many people seem to forget.[/quote]

I’m not forgetting that there are more to updates than new mercs etc, don’t get me wrong. Just saying that I feel they prioritized it bit wrong if hackers can run free and do as they please in a FPS-game where it’s so easy to spot hackers…

Also a huge issue (the way I see it) is that if a hacker gets banned, all he has to do is make a new account and he can keep hacking until he gets caught! This he can do over and over again and there’s not much we, as players, can do to stop it (read: reports resulting in a game-ban, instead of just an account-ban)[/quote]

There is no way to prevent hackers entirely, they will always be able to make new accounts no matter what. All we can do is get them banned sooner and have people cooperate to kick them from matches so we can all have fun. NGS, when it’s fully operational, will be a major step in cracking down on hackers and their hacks entirely, it wont stop them but it’ll slow them down. Until then all we need to do is be patient, the update is a few days away after all and then we can report more easily and hopefully have an improved anti-cheat. But honestly the main issue with hackers are people not kicking them, we have all the power in public matches yet we don’t use it and complain about the anti-cheat not working.

[Sgt]

[quote=“Ardez;76914”][quote=“captivatingUniverse;76911”][quote=“JesseKomm;76905”][quote=“captivatingUniverse;76903”]I understand they dont want to use a third-party to ban the cheaters, but maybe focus more on the reporting issue (and maybe the software itself, since it’s obviously not doing its job when it comes to auto-detect) instead of introducing new mercs / tweaking engines etc?

I understand if it’s getting closed :)[/quote]

Next update(Which is releasing a new merc that you are concerned is taking up their time) is also introducing an in-game easy to use report feature, and I’m fairly certain it’ll fix some issues with the anti-cheat. In fact Phoenix is the small part of that update, that’s something many people seem to forget.[/quote]

I’m not forgetting that there are more to updates than new mercs etc, don’t get me wrong. Just saying that I feel they prioritized it bit wrong if hackers can run free and do as they please in a FPS-game where it’s so easy to spot hackers…

Also a huge issue (the way I see it) is that if a hacker gets banned, all he has to do is make a new account and he can keep hacking until he gets caught! This he can do over and over again and there’s not much we, as players, can do to stop it (read: reports resulting in a game-ban, instead of just an account-ban)[/quote]

Any accounts associated to the account caught hacking is also banned(so main accounts/non-hacked accounts). However, as stated, they can make a new account still.

Unfortunately any method that could be used to permanently bar them from the game is quite avoidable. Between the easy access to proxies and hwid spoofing there really is no surefire way to ban a user 100%. They can always get back in.

There isn’t much as a publisher, that Nexon can do to stop it. The same is true of CS:GO, TF2, Rust, etc. Every popular game has hacks, the community and the Publisher just have to step up and do their best to keep it clean. There will be no silver bullet.[/quote]

“Any accounts associated to the account caught hacking” ? Can you make sub-accounts on your main-account on this game ?

There is a way for Nexon to stop this, atleast make it alot easier to get caught. This includes software that picks up on these hacks as you launch it (If I am not mistaken Nexon already has this, but to me it seems as it is rendered useless atm…).
The extremely painful process of reporting hackers is somewhat poorly designed (I understand this will be fixed in the next patch, so fingers crossed! )

You are bringing up cs:go and tf2, if you get caught cheating in either of the games your entire steam-account will be barred from games like these (VAC-games). I understand the case regarding the control on your own bans, but is this really the best way to (considering the very very low punishment for getting caught).

There is no way to prevent hackers entirely, they will always be able to make new accounts no matter what. All we can do is get them banned sooner and have people cooperate to kick them from matches so we can all have fun. NGS, when it’s fully operational, will be a major step in cracking down on hackers and their hacks entirely, it wont stop them but it’ll slow them down. Until then all we need to do is be patient, the update is a few days away after all and then we can report more easily and hopefully have an improved anti-cheat. But honestly the main issue with hackers are people not kicking them, we have all the power in public matches yet we don’t use it and complain about the anti-cheat not working.

As I stated further up in this post, the report-system is way to painful for the majority of the playerbase to even consider getting on the site and reporting, me included. Also I don’t have any recording-programs installed on my computer so recording hackers for proof is a no-go for me.

I do not play public matches at all, so I cannot express myself about hackers in public games. My frustation comes from comptetive matches where I can’t vote anyone to be kicked, and I will loose points on my ranking if I leave the match…

Sorry for the wall of text, feels good to finally express my frustation

Oh, and this is one of the very few games that I’ve gotten hooked on, keep up the good work Devs (if any is even reading this)!

[watsyurdeal]

Good lord, new anticheat is in the game right now, report player is on the way, and vote kick actually does work.

[Sgt]

[quote=“Watsyurdeal;76925”]Good lord, new anticheat is in the game right now, report player is on the way, and vote kick actually does work.

[/quote]

Not in competetive…

[Ardez1]

Any accounts that logged in from the same IP address are considered associated accounts.

NGS does detect hacks running on game launch or that start while the game is running. Certain programs can mask the hack and new hacks need to be detected before then can be banned. That is why there is a blacklisted program list btw.

And it isn’t that NGS is rendered useless, it is that the new hacks haven’t been detected yet, meaning the files that are running the hacks haven’t been determined. Once those files are determined they can be added to the blacklist that NGS checks while the game is running/on launch.

So no, NGS isn’t useless against the new hacks, it just required input from Nexon, once the new hack has been tracked down, to actually block it. Even then other programs can be used to get around NGS(or even VAC for that matter).

And the punishment applied by VAC can be as easily avoided as being banned by NGS. Players will just make a new account. VAC bans account just like NGS does, it simply bans them for multiple games. It isn’t really that much of an additional punishment and it doesn’t lock them out from ever hacking again.

[Sgt]

[quote=“Ardez;76928”]Any accounts that logged in from the same IP address are considered associated accounts.

NGS does detect hacks running on game launch or that start while the game is running. Certain programs can mask the hack and new hacks need to be detected before then can be banned. That is why there is a blacklisted program list btw.

And it isn’t that NGS is rendered useless, it is that the new hacks haven’t been detected yet, meaning the files that are running the hacks haven’t been determined. Once those files are determined they can be added to the blacklist that NGS checks while the game is running/on launch.

So no, NGS isn’t useless against the new hacks, it just required input from Nexon, once the new hack has been tracked down, to actually block it. Even then other programs can be used to get around NGS(or even VAC for that matter).

And the punishment applied by VAC can be as easily avoided as being banned by NGS. Players will just make a new account. VAC bans account just like NGS does, it simply bans them for multiple games. It isn’t really that much of an additional punishment and it doesn’t lock them out from ever hacking again.[/quote]

I might have been abit quick at claiming it was useless, I admit that.

Anyways you can close this thread now if you like

Thanks for the replies and I’ll see you guys on the battlefield!

[Jurmabones]

Their way of dealing with it is renaming Black Cipher and passing it off as new, then hoping for the best while telling people to be patient. Not much else they can do unfortunately. F2P FPS=hacker playground when bans are only targeted at the account rather than hardware or IP level.

EDIT: Don’t get me wrong, I know moving to MAC or IP bans aren’t a panacea, but every extra measure taken or level of depth proceeded will weed out that many more hackers. Only the most pathetic and dedicated cheaters would bother doing so if they had to go through hardware spoofing, buying new NICs, playing through proxies, calling their ISP to change their IP, etc.

[iGeeBee]

I was talking with a PM of another game at another F2P company and he’d been discussing trying to get a new form of HWID bans going with the dev. Unfortunately the company was bought out, and he left the company.

I suppose I was just a bit frustrated earlier. I volunteered in another FPS primarily working in catching hackers/exploiters etc, and I know the problem will never truly be solved. In all honesty, I love DB. I love the expansive cast of characters, and the variety of women and PoC to play - and that the women aren’t scantily clad!

I do have high hopes for the AC, and I understand having something you directly control is fantastic (the fps I volunteered for also used xigncode, and the response times from them were horrible on the customer end.) I’m hoping that it doesn’t end there though, and perhaps some more inventive methods can be considered.

I hope the in-game report does well, though I understand that will probably be flooded with false reports. I’ve seen worse hack sprees, but it’s still frustrating.

[disguisedRocket]

[quote=“steelMailbox;76889”]There are multiple threads and posts about this already.
@Ardez @Amerika [/quote]

It’s easier to snitch someone in the forum, than to report a cheater in the game.

[Mister_Wiggles]

With free to plays games it’s hard to keep hackers away even if you ban them they can always make a new account and carry in being complete dicks. As far as nexon and SD, they have a great support team, who are quick to reply and have a instant ban policy on cheaters, no warnings. They also recently implemented a new anti-cheat which is a million times better than what was previously being offered. The next patch will also make reporting a player alot easier with the ability to report a player in game from the scoreboard. Cheaters will always be around sadly and trying to remove them completely is a fight that you will never win, the best method is to make it easy for we, the community to report them and at least halt the cheats for a set amount of time.

Edit: and don’t call them hackers, you’re giving them way too much credit.