How do I check whats causing issues with my game?


(priah) #1

I keep getting kicked from games randomly (seems to be after like 10 minutes of playing). Pretty much happens every game. Midgame my screen just goes black and loads me back to the main menu without saying anything. Per recommendation, I tried verifying the integrity of my game cache but it didn’t work. Is there anywhere I can check what the issue is so I can figure out how to fix it?

Any ideas? This is annoying as fuk, pls help me fix it.


(priah) #2

Glad to see these post condemned to the tech support forum, where people post problems without solutions for weeks on end. Don’t wanna pollute the general forum (where people actually browse) with a genuine question, memes and favorite taunts are way more important to discuss.


(K1X455) #3

Welcome to a month long wait?


#4

Hello.

The technical support section is not as active as the general chat but it’s certainly not ignored.
Some issues can be difficult to troubleshoot while others are easy to get rid of.

Anyway, Google told me several reasons.

Check your internet connection as a small cut could be causing it.
You should also try closing any unnecessary programs to launch the game.


(priah) #5

I submitted a support ticket and no reply yet. I also did a fresh install of the game and the issue still occurs. My internet is fine I think, I use college internet and it works well for everything else.


(priah) #6

I’ve had this issue for over a month now, and haven’t gotten a helpful response to my support ticket in 2 weeks. It makes PUGing a pain and will pretty much disallow me from playing in any tournaments.

Randomly, after like 5-10min i get dc’d from games, with no notification/error. It just goes black and returns me to the home screen. Then when I try to rejoin it says I’m still in the server, and will kick me, or if I wait after like 30 seconds ‘Pariah’ leaves the server and I can rejoin.

How do I fix this/who can I ask how to fix this/where can I figure out what the problem is so I can fix this? Pls help.


(K1X455) #7

Yes, it does happen to me as well. That’s the least of your problems really. It’s nearly 3 months since I got the same issue and I’ve been researching and documenting the things I have done to fix the problem on my end.

Your disconnection issue could be server related though.