Help the game won't work properly


(capriciousFortress) #1

I just downloaded the game (open beta) and i saw i meet the minimum sys req and almost the recomended (my cpu is a bit bad). When i open the game the menu has some small lag, then i went to options and changed the setting too low and res to 800x600. I wanted to quick join but when the map starts to load it loads forever (waited for 30min and it still didn’t load) or the game just crashes. Didn’t even play this awesome bad ass game :’( :’( :’( Any help?


(Ardez1) #2

This was in the technical support section.

  1. Close any background applications that you dont need before starting the game as they may interfere with our game clients. If you do not feel comfortable turning off your firewall or antivirus, we suggest configuring them appropriately to allow the game client to run.

-For more information on how to disable background applications on start up please visit. https://support.nexon.net/hc/en-us/articles/204866275-Troubleshooting-using-MSConfig -

  1. Run a Virus/Spyware scan on your system to make sure that it is clean. Malicious programs can interfere with the game and compromise the security of your account.

  2. Please make sure that you have DirectX 9.0c or better and that your video card drivers are up to date.

For NVidia video card drivers: http://www.nvidia.com/content/drivers/drivers.asp

For ATI video card drivers: http://ati.amd.com/support/driver.html

  1. Verify Integrity of Game Cache https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

  2. Un-install and re-install the game from Steam.

If you are still experiencing issues with Dirty Bomb please submit a request to our support team so that we may provide additional support.

http://support-dirtybomb.nexon.net/hc/en-us

Sincerely,

GM Radrodo
Nexon America, Inc.


(Nail) #3

don’t use quick join, it’s somewhat bugged at this time, use server browser to try