If by apology you mean not wasting their time posting on threads like these, and instead work on their next title in the hopes that they hit the nail on the head and can attract a fanbase that lasts as long as their previous titles (preferably more than et:qw, but I’d settle for a hardcore fanbase that has at least 12 NA teams competing 4 seasons in), than I totally agree.
Apologize for making the game they envisioned and thought would be have great gameplay or maybe for trying to bring life back with patches and a DLC, even though for the majority of these updates mainly directed for PC users the PC gaming crowd had almost all left the game? They were trying to do something innovative in a failing market that for the most part is clinging onto things that are familiar… They didn’t succeed in attracting a large following for their game but I would like to think they put a lot of effort into this game (as well as putting a lot of effort into not responding to ignorant threads that tend to just bash them instead of produce anything constructive at all), it is definitely unique compared to most shooters and they are one of the few studios that try to put things out that are different from the norm. So I’ve accepted its failures, moved on and am hoping for the best for Splash Damage in the future, you should think about doing the same instead of beating a dead horse.