Great patch and all but...

(ragnak) #1

Something needs to be done with servers. I just played my first game and server crashed after the round (in the lobby while counting down for new map). I didnt get any credits (which i still should have as we loaded into the lobby and at this point i normally have them) my missions progress wasnt recorded, and my game warped from time to time (some call it micro stutters but its pretty obvious for me that its lag related).

I dont think that open beta is a good idea with lagging, crashing servers that dont record your progress. Is there something happening to solve the problem ?

(PinkFrog) #2

Yeah, had that too a couple of times. Especially annoying when happening after 20 minutes of SW.

(Anti) #3

[QUOTE=ragnak;529471]Something needs to be done with servers. I just played my first game and server crashed after the round (in the lobby while counting down for new map). I didnt get any credits (which i still should have as we loaded into the lobby and at this point i normally have them) my missions progress wasnt recorded, and my game warped from time to time (some call it micro stutters but its pretty obvious for me that its lag related).

I dont think that open beta is a good idea with lagging, crashing servers that dont record your progress. Is there something happening to solve the problem ?[/QUOTE]

Thanks for the heads up, we are looking into it. If folks happen to know what server you’re on when it happens and could tell us the time and the server name, that’ll help us narrow it down in the logs.

(ragnak) #4

Just crashed again, after 2 maps, in the lobby while waiting for game to start. This time around it did record my progress. Not sure about the number but it was EU 7vs7 probably nr 10 or 14. Last one that crashed was also 7vs7.

Just to note, the problem got worse since fletcher patch, i never warped this much nor did servers crashed as much (they did from time to time tho) also i cant remember a single instance when my progress wasnt recorded before fletcher patch.

(Anti) #5

[QUOTE=ragnak;529478]Just crashed again, after 2 maps, in the lobby while waiting for game to start. This time around it did record my progress. Not sure about the number but it was EU 7vs7 probably nr 10 or 14. Last one that crashed was also 7vs7.

Just to note, the problem got worse since fletcher patch, i never warped this much nor did servers crashed as much (they did from time to time tho) also i cant remember a single instance when my progress wasnt recorded before fletcher patch.[/QUOTE]

Are you 100% sure you lost your Credit progress? If the server crashes you should still get given the Credits when the server next reports in, so your account total will increment.

(ragnak) #6

Yes, im 100% sure that at the first crash i didnt recive credits nor did my missions progress was saved (after game stats screen showed 0 credits earned as well and it didnt show my active missions). It happend few times after fletcher patch (even without server crash), never before it (at least i couldnt tell). While it could be a display bug for credits (as i dont really pay as much attention if they are added later), im 100% sure that it did not record my mission progress.

(ragnak) #7

Sorry for double post but i had no confirmation if my PM reached you, so let me know if you got the logs.

(Strid) #8

I have around 55 hours logged in this game, playing mostly SW, and I have seen a server crash only 2 or 3 times. Maybe I’m lucky?

(Anti) #9

We’ve made some adjustments on the backend, these should stop the timeouts that were occasionally occurring on match end/start. Let us know if you still hit issues.

(ragnak) #10

Good to hear, what about warping ? You know when players skip on my screen but non of us have a lag (or how i dont get any damage for 200ms but then i got all of them which almost kills me instantly, when both players have around 50ms), it wasnt like that before fletcher patch (or rather it was rare occurance, now it happens around once a minute or even less).

You could see that on streams as well so i hope its not some unknown issue.

(ragnak) #11

Yea, crashes still happen. Server just died while we wait for next map to load (in the lobby). Exedore was on the server so you have all the logs you need :<. It was objective 7v7 server nr 04 if im correct.

Edit: corrections, this time around it didnt crash as i can find it (seen other servers that crashed today tho), it just booted me from the lobby without any information. I just checked console after the boot and seen “Command not recognized: PROFILEGAME STOP” no idea if its related 8D.

(Szakalot) #12

[QUOTE=ragnak;529700]

“Command not recognized: PROFILEGAME STOP” no idea if its related 8D.[/QUOTE]

that command always pops up, even if u just ‘disconnect’ in main menu

(Kroad) #13

//youtu.be/HUKHVPG6Jb8

servers are fine (both had 40 ping)