If you have Dirty Bomb installed on your PC and are experiencing issues launching/playing the game please follow the steps below to help resolve your issue. In addition, please check to see if your system meets the minimum system requirements to run Dirty Bomb.
Minimum System Requirements:
https://support-dirtybomb.nexon.net/hc/en-us/articles/204853155-What-are-the-Minimum-System-Requirements-for-DirtyBomb-
- Close any background applications that you dont need before starting the game as they may interfere with our game clients. If you do not feel comfortable turning off your firewall or antivirus, we suggest configuring them appropriately to allow the game client to run.
-For more information on how to disable background applications on start up please visit. https://support.nexon.net/hc/en-us/articles/204866275-Troubleshooting-using-MSConfig -
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Run a Virus/Spyware scan on your system to make sure that it is clean. Malicious programs can interfere with the game and compromise the security of your account.
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Please make sure that you have DirectX 9.0c or better and that your video card drivers are up to date.
For NVidia video card drivers: http://www.nvidia.com/content/drivers/drivers.asp
For ATI video card drivers: http://ati.amd.com/support/driver.html
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Please delete the ShooterGame folder located here “C:\Users%USERNAME%\Documents\My Games\UnrealEngine3” then verify the integrity of Game Cache https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
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Un-install and re-install the game from Steam.
If you are still experiencing issues with Dirty Bomb please submit a request to our support team so that we may provide additional support.
https://support-dirtybomb.nexon.net/hc/en-us
Sincerely,
GM Radrodo
Nexon America, Inc.
Security Tip: Please do not give your password to anyone for any reason. Nexon America representatives will NEVER ask you for your password.