Game won´t start - Black screen with pointer


(dragonsclaw2nd) #1

When I start the game I see the anti cheat tool on the lower right side, then for just a second a black screen with loading symbol. Afterwards it is just the black screen with the pointer and background music. Cannot do anything but kill the game via the task manager.
Firewall and anti virus programm is off.

System: Windows 7 x64
Intel 3570k
R9 290
8GB Ram


(Revan-Ghost) #2

I have the same problem! Game is stuck at black screen with background music. Graphic drivers and DirectX are up to date. Reinstalling game through Steam didn’t help. Any other ideas?

System: Windows 8.1 x64
Intel i7-4790
GTX 970
16GB Ram

Update: Ok, I waited a bit and it is Authentication Failure. I’m using Bit Defender 2015. I turned off all it’s functions but that didn’t help at all (just speeded up the showing of the sign-in error…). So the cause must be something different.


(dragonsclaw2nd) #3

I got a step further. Waiting for some time (-> minutes) and then you come to authentification error (which is the next roadblock as no solutions found here seem to work)


(Revan-Ghost) #4

forums.dirtybomb.nexon.net/discussion/505/sign-in-error-steam#latest
I used pxK advice about BitDefender from the link above and I played tutorial! Which is strange becuase I turned off all BitDefender functions before and couldn’t play the game… go figure. Hope you will be able to play the game too, astoundingCitizen!


(dragonsclaw2nd) #5

Thanks for the link. After a lot of trying (and turning Bitdefender off and on again a dozen times) I got it to run too. For me the exceptions (folder and processes) to BD and manually in the Windows firewall for both files did the trick. Only BD module running at the moment is anti virus. The rest is turned off.