game randomly crashing

(BananaSlug) #1

the game is randomly freezing for few seconds, or even crashes.
it started happening to me after wtd update i think, but i thought thats my computer fault but now with now computer same thing? is this known issues, if yes how do i fix it?

(NxA_Noxie) #2

Hey there @BananaSlug I would suggest you contact customer support via the website. <3

(BananaSlug) #3

i have 32 bit db versipn and my system is 64 bit maybe that is the problem :confused:

(doxjq) #4

Unfortunately it is a known issue and there is no fix (as far as I know) yet @BananaSlug. Hundreds of us have been reporting this problem over the last 6 months, and I still get the odd crash here and there. Last night was my most recent one but I hadn’t had one for about 2 weeks prior to last night. The game just freezes with a 1-2 second audio loop going until you ctrl+alt+del out of it. Every so often the game will just jump to windows too. No freezing, no crashing, you just teleport to desktop as if nothing was going on.

Not much of a helpful post, just letting you know the problem almost certainly is not on your computer, but at this stage there is no known fix.