[Game Crash] - After Start Match randomly crash

(ΔHΔLΔLΔ) #1

It happens in the middle of the match randomly, the game stop and show the crash handled by the windows.
Already tried to verify integrity of game cache on Steam and didn’t work.

The problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: ShooterGame-Win32-Shipping.exe
Application Version: 1.0.54964.0
Application Timestamp: 56cb48b2
Fault Module Name: DINPUT8.dll
Fault Module Version: 6.3.9600.17415
Fault Module Timestamp: 54504929
Exception Code: c0000005
Exception Offset: 00017612
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1046
Additional Information 1: 8511
Additional Information 2: 8511ef2892b103d4ed5640776882399b
Additional Information 3: 4dcf
Additional Information 4: 4dcf6b858ce5999815c4d1ba806a3af7

(ΔHΔLΔLΔ) #2

Any solution? It is still going

(NxA_Noxie) #3

Hey there - I would suggest contacting customer support for this issue. :confused:

(ΔHΔLΔLΔ) #4

I will, thanks!

(SuperDre) #5

There is no customer support, all it does is send you a mail that the support email isn’t monitored…
I too get the same error… With last patch (or character rotation) I can’t even play a single game of stopwatch, and a second round in objective or execution is also out of the question…
Also the logs are full of warnings of missing animations/functions/textures…
Do you guys even check your own logs?

  • Warning: Failed to find function EndThrow for timer in actor SGEnergyBasedGrenade_15/17/21
  • ScriptWarning: Accessed None ‘Base’
    SGPawn OBJ_Whitechapel.TheWorld:PersistentLevel.SGPawn_24
    Function ShooterGame.SGPawn:DetachStickyBomb:011D
  • Log: UPhysicsAssetInstance::InitInstance : Could not find root physics body: SGStandardBlunt_5/6/7/8/9/10/…
  • ScriptWarning: Accessed None ‘Owner’
    SGItemMineProjectile OBJ_Whitechapel.TheWorld:PersistentLevel.SGItemMineProjectile_6
    Function ShooterGame.SGItemMineProjectile:AllowTouch.UnTouch:0058
  • ScriptWarning: Accessed None ‘LocationalDamageComponent’
    SGItemStickyDetectectionGrenadeProjectile OBJ_Whitechapel.TheWorld:PersistentLevel.SGItemStickyDetectectionGrenadeProjectile_3
    Function ShooterGame.SGItemProjectile:ConditionalAttachToActor:022B
  • Warning: Failed to find notify GetAnimationPlaybackDuration on SGDeployableTurret_1 (No_Detailed_Info_Specified)
  • Log: UPhysicsAssetInstance::InitInstance : Could not find root physics body: SGDeployableTurret_1
  • ScriptWarning: Accessed None ‘m_WeaponFireBeginExciterSnd’
    SGEnergyBasedGrenade OBJ_Whitechapel.TheWorld:PersistentLevel.SGEnergyBasedGrenade_22
    Function ShooterGame.SGWeapon:WeaponFiring.EndViewTarget:000E
  • Log: USGAsyncPawnSkinsManager::AddResource - SkinSetPool is too small. Spawning new skin.

Just to name a few in a span of one game and a few lines…

(NxA_Noxie) #6

@SuperDre there is a customer support service here at Nexon. Even live chat support.
https://support-dirtybomb.nexon.net/hc/en-us

(SuperDre) #7

For me the problem was solved by ditching ‘art’ from the squad, I had him on my squad as I previously had another ‘free rotational’ merc and it was replaced with ‘art’ with the new rotation, that’s also when the crashes started to happen every other round… Ditching him from the team (now I have sky hammer, bushwacker, and aurora) and I didn’t have ANY crashes for the last 3 hours, whereas before I couldn’t even play 1 or 2 rounds…

(SuperDre) #8

Well I have to rectify that again… Last night I have played 3 hours straight without a problem, now I cannot play a single game again… And looking at the log files, this game really is buggy as hell… Never have I had any real crashes with any of the unreal engine based games…

(NxA_Noxie) #9

@SuperDre I would suggest you contacting customer support, your issue is not a common one and they are better equipped to help you.

(SuperDre) #10

BTW I did contact support with a lot of logs and dxdiag but never heard back…