Hi there!! 
So, when opening the normal loadout cases, a popup message comes up saying “An unexpected error occurred” - and I’m left without the loadout card. It happened around three times today and once yesterday.
I was wondering if there was a solution to this? ^^ I tried looking for answers but I think the last post similar to this bug was a year ago.
Thanks muchhh!!
Hey there - I am not sure why you are getting this error but you should still be receiving the cards when you open the cases. You can check by looking at the most recent cards in your inventory
Even now it happened for me … unexpected error message popped up while opening the case and i received no loadout @NxA_Noxie
Okay guys I’m going to check this out but in the meantime if you are not receiving loadout cards after opening cases please contact customer support. https://support-dirtybomb.nexon.net/hc/en-us