Extraction.exe stopped working (faulting module ntdll) after installing update kb3000850 on win 8.1

(Stealth187) #1

Not sure if this is just me but going to post incase it helps someone else,
yesterday the game wouldn’t launch and i was thinking it was a graphics driver update but then i remembered i also installed some windows updates so i uninstalled kb3000850 then the game worked again,
so i tried reinstalling it to see if it still worked and it doesn’t.

would be good to know if its just my pc but for now i can uninstall it again.

(Nail) #2

check and see if win update reset your win defender settings or firewall permissions

(Stealth187) #3

thanks for the input, i tried excluding the whole directory and the firewall rule was still there but still doesn’t work it could be anything really but atleast i know it works if i uninstall the update

edit: on the kb3000850 website you can download a list of changed files and one of them is ntdll.dll so either that file is getting corrupt or is not compatible anymore, i will try to download it from the website instead of windows update and see if there is any difference.

edit: uninstalled the game works again, downloaded the update from the website and checked all the checksums which all matched reinstalled not working anymore

(Nail) #4

could try:
start Nexon launcher, go to library, dirty bomb, click on little gear thingy at top right, select repair files

(Stealth187) #5

i tried that a few times but no luck, it is probably a microsoft problem but i wanted to make the post because i luckily noticed what is causing it as i would be totally lost if i didn’t know it was that specific windows update (when you have 1 program crashing you don’t normally think it’s a windows update)

(Nail) #6

outside chance, uninstall win update, then reinstall in custom mode, without graphics updates

(Stealth187) #7

wasn’t sure what you meant by custom mode on windows update, there haven’t seen any options on them,

I found another forum where someone said this update affects another game from what i can tell its a service pack which MS don’t want to call a service pack,
anyway i am going to try totally reinstalling the game with the update already applied and if that doesn’t work i will either wait or uninstall the update again.

Thanks alot for trying to help though

(Nail) #8

with win update, you can choose between express and custom installs

(Stealth187) #9

I don’t see that option on windows 8, i think i remember it being on windows 7, anyway i found someone else with the issue on another nexon game (combat arms) they had the same thing exactly where uninstalling fixes it but i can’t post the link though

I really believe it is due to ntdll.dll being updated and affecting the games which rely on a certain version of it or something, i would post on that forum too but due to NDA i don’t know if that would be allowed even to mention the name of the game.

(Nail) #10

maybe try updating video drivers after win update

(candysays) #11

I had the same error. Uninstalled the MS update and now DB works again.

(Stealth187) #12

yea, the problem is that update has loads of stuff in it so i would rather find a fix than uninstall it but i know it works when it isn’t installed though,

i tried updating drivers installing manual downloads instead of through windows update etc, the strange thing is alot of people don’t have a problem but others have issues with google chrome which works fine for me.