Alright, during the day (around 3:00 PM PST) my latency to East coast servers goes from 90-110 to 160-180. My ping doesn’t spike, it just slowly increases throughout the evening and then goes back down late at night or in the morning.
Here’s one of the traceroutes during one of the high latency periods:
C:\Users\Owner>tracert 45.58.113.210
Tracing route to hosted-by.reliablesite.net [45.58.113.210]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.0.1
2 37 ms 30 ms 18 ms cpe-69-76-8-1.natnow.res.rr.com [69.76.8.1]
3 9 ms 9 ms 8 ms tge7-4.cralidfs01h.natnow.rr.com [65.28.215.57]
4 25 ms 47 ms 24 ms tge3-1.plmnwaen01r.natnow.rr.com [72.129.43.64]
5 18 ms 18 ms 19 ms tge0-4-0-2.sttlwawb01r.natnow.rr.com [72.129.43.104]
6 28 ms 27 ms 27 ms bu-ether15.sttswa5800w-bcr00.tbone.rr.com [107.14.19.112]
7 19 ms 17 ms 17 ms 0.ae0.pr0.sea20.tbone.rr.com [66.109.6.145]
8 21 ms 19 ms 19 ms ix-7-2-0-0.tcore1.00S-Seattle.as6453.net [64.86.123.49]
9 18 ms 16 ms 18 ms 64.86.123.42
10 18 ms 17 ms 17 ms ae-7.r21.sttlwa01.us.bb.gin.ntt.net [129.250.5.48]
11 96 ms 96 ms 95 ms ae-7.r22.nycmny01.us.bb.gin.ntt.net [129.250.4.14]
12 97 ms 96 ms 97 ms ae-2.r05.nycmny01.us.bb.gin.ntt.net [129.250.4.173]
13 155 ms 153 ms 152 ms ae-0.choopa.nycmny01.us.bb.gin.ntt.net [128.241.2.202]
14 166 ms 172 ms 166 ms 108.61.244.41
15 164 ms 163 ms 160 ms ethernet1-2-1-c7-20-b2-1-sa.pnj1.choopa.net [108.61.92.114]
16 171 ms 173 ms 172 ms hosted-by.reliablesite.net [45.58.113.210]
Trace complete.
My ISP only has control up to hop 6 so there’s nothing on my end that I can do, and from hop 12 to 13 the latency between the two hops (that are in the same location) increases by almost 60ms. This is also happening to some other West coast players I’ve talked to but since most of them only play on West they don’t mind, but I have to play all my competitive matches on East which is really hard to do with 180 ping.
I’ve contacted NTT Communications (where the problems are occuring) but they can’t create a ticket or track the issue unless a direct customer contacts them. Can you please look into this?
