Apologies if this is a known issue, but I keep getting “could not locate service” and “authentication failed” errors when trying to connect to a VIP test (I am assuming I am not a VIP, and a stopwatch server.
I tried a quick search but couldn’t find much. I have restarted the launcher and my computer.
Any ideas? :]
Me too, on an another server, and I know some people had the same issue after the new patch (19039) when a server is nearly full, whatever the server. But I can join an empty server without some problem…
Same issue here. I just kept trying until it works but noticed, too, that it seems to happen with servers that are nearly full.
http://forums.warchest.com/showthread.php/33112-Known-Issues-Thread?p=443070&viewfull=1#post443070
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Having the same issue, I can join every other server fine but the ones that are nearly full. Actually, I don’t think I’ve seen a server be full since the patch?
Edit: 11/12 people on a server, 2 left and I could join no problem.
UK veteran SW 10/12 players
“could not locate service” and “authentication failed” errors .
Can join on other empty servers …but they …empty :S
[QUOTE=rookie1;443329]UK veteran SW 10/12 players
“could not locate service” and “authentication failed” errors .
Can join on other empty servers …but they …empty :S[/QUOTE]
same… authentication failed…
I restarted the vet server which seemed to help some people, but I assume there is an underlying bug which means it’s likely to crop up again. Please keep reporting the issue if it happens again for you.
same server same amount of players 10/12
‘Could not connect to service’
then i was able after few attemps
Yeah i also had connection trouble to the uk Veteran server last night, forgot to post at the time… but yeah had authentication failure a couple of times, when it was 11/12, then when it went to 10/12 it then let me play.
Yep, it still happens for me… 10vs12 or 11vs12, I can’t connect veteran UK… authentification failed
Getting this problem again. It seems to only happen when the server is at 10/12 or 11/12.
UK Veteran SW, between 11/12 and 8/12 players.
At first I’d get a black screen before the “Authentication failed” would pop up, but eventually it went through the London Bridge loading cycle… And then popped back out with the error.
I still got it once after the patch. The server had 11/12. I managed to get in on my first retry.
It happened again at around 10:15est today while trying to connect to a casual server that had only 6 players on it (“authentication failed”). Again I was able to connect on my first retry.
Thanks for reporting this, i’ll look into it 
Could you attach a Log file of when this happened?