Amazon, ps3, psn and my missing Psycho pack

(DouglasDanger) #1

I still have no luck with Amazon and my Psycho pack. Should I have recieved a piece of paper with a code on it?

I just got off the phone with a CSR who had no idea what I was talking about. And the CSR I emailed yesterday completely misunderstood me and thought I didn’t receive the game.

How do you unlock pre-order stuff in Brink? I didn’t even see a spot on the menu to input any kind of code or anything.

(badman) #2

Have a look here for detailed information on the pre-order packs, as well as what steps to take if your code isn’t working or missing entirely: http://support.bethsoft.com/eng/resolution.asp?sid=131631110524082108138049&pid=400001076&pnm=Brink&seid=400002899&pos=Xbox+360&top=Downloadable+Content&rid=400003920

(JaxDad08) #3

I used the Chat feature under Contact Us on the Amazon website. I asked them and they gave me the code right then. It took 10 minutes to find the contact us and one minute to get the code.

(DouglasDanger) #4

Thanks Badman. I will try to contact amazon again with the chat feature, and then if I have to, I will try this out…

…
1.) If you are an Amazon Customer and still do not have your code after double-checking, then please email us at support04@bethsoft.com and let us know that you are an Amazon Customer that has not received their Psycho Pack code anywhere in your email.

Currently, Playstation 3 Codes for Gamestop/EB or Amazon are not included in the purchase. This is in accordance with the current problems regarding the Sony PSN. Once this situation is resolved and the codes are activated, they will be provided to you through your respective retailer. *

If the aforementioned retailers have informed you that they are unable to provide you a pre-order code or your code does not function correctly, please send an email to us at support04@bethsoft.com with the following information: Please note that rented copies or used copies are not eligible for a code. The code is only provided for the original purchaser of a pre-order new game purchase. If you purchased a new sealed copy of the game for Xbox 360, Playstation 3, or PC please provide the following in order to obtain a code: 1. A dated proof of purchase (receipt, invoice) showing the purchase of a NEW copy of the game(not a rented or used copy, nor a copy purchased from EBay). 2. Your email address 3. A scan of the package and game disc(s). 4. A scan of the code sheet (if there was an error on redemption) 5. Any Error Messages received when attempting to enter/redeem the code.

Hm.

(DouglasDanger) #5

I just got an email from Amazon. I have a code now. What do I do with it?

(wolfnemesis75) #6

You give the code to me!

(iezza) #7

go to brink, go to DLC in options and ther should be redeem code.

(peteXnasty) #8

Supposedly Gamestop is going to email us codes…i will check the computers when I get back to work

(peteXnasty) #9

I forgot to check if the code was available from Gamestop.

I really want my doom pack already and if I’ve been able to DL it and Gamestop hasn’t bothers to send out anything, im not happy. Isn’t there anything SD can do? I can prove I preordered.

(Nail) #10

you’ll have to contact support at Bethesda, they handle the codes

(DouglasDanger) #11

I don’t see any option for DLC. The options section has Controls, Gameplay, Video and Audio.

(Nail) #12

Go to Play Station store, top right, redeem code

(DouglasDanger) #13

"playstation store is unavailable. "

(Nail) #14

then you’ll have to wait till it’s back

(DouglasDanger) #15

Nooo!

Thanks for pointing me in the right direction, Nail.

(DouglasDanger) #16

arg

ps store is back
i go to redeem the code
and it is a bad code

fffffff

(InfiniteStates) #17

You sure you’re not entering an 8 as a B or something?
Happens a lot…

(peteXnasty) #18

Alright time to figure out when Gamestop will get the damn codes out.