i try to renew account and now i cant play when i get my acc back?. telling this [identity erasure]
How did you try to renew account?
And what does identity erasure mean?
If could be useful if you try to follow some steps from here: Reporting an in-game issue
Posting screenshots of logs perhaps.
Is this the european/global version, or the russian version (if that even exists anymore)?
Interesting, not seen this before.
I guess it means your account was erased/deleted.
So what is the “renew account” process you did?
sry my bad but how i can get my account back or start playing with new account ??